While live video monitoring is at the core of what we do to keep our clients’ facilities safe and secure, the addition of audio speaking capabilities in 2010 greatly improved our ability to control environments and the culture within them. This addition was achieved by CV executives consulting and encouraging equipment providers to include audio speakers with their service offering. It worked, and as a result, we’re able to offer monitoring equivalent to having a person on site.
Audio is a very powerful tool and having the ability to speak impacts environments in a variety of different ways. The following is an overview of the various types of audio services available from Centralized Vision.
Virtual Guard: Live video monitoring combined with one-way audio. CV techs act as the eye in the sky with the ability to speak out to dissuade persons from committing crimes such as trespassing, vandalism, dumpster diving, or setting up camp to spend the night.
Virtual Greeter: Live video monitoring combined with two-way audio utilized within gated communities or corporate environments with restricted access. All persons entering these environments call CV operators to announce themselves and are spoken back to in order to appropriately manage their needs.
Virtual 911 Operator: Two-way audio for emergency calls placed by persons using a code blue or similar emergency call box located on a corporate or school campus, or from any persons gaining access to a sign with our central station’s number on it needing emergency assistance.
Virtual Vendor Qualifier: Live video monitoring combined with two-way audio speaking capabilities to ask that suspicious persons approach the speaker and speak directly to us to announce who they are and what their business on site is. This is utilized in locations that have people coming and going after hours such as cleaning crews, maintenance crews, security companies, and tenants, to confirm their legitimacy.