Centralized Vision’s Real-Time Monitoring Catches Suspect Syphoning Gas

Centralized Vision’s real-time monitoring noticed suspicious activity when a black SUV pulled up to a white van on the property of one of its clients. A Centralized Vision technician on duty that was monitoring the client’s property in real time and zoomed in with the PTZ camera to notice the driver of the black SUV looking suspicious after he opened both passenger side doors of the vehicle and occasionally bent down between the vehicles to look at something. It was determined the suspect was syphoning gas from the white van using a device in his black SUV. The on-duty technician immediately alerted the company’s security patrol and local law enforcement authorities, but the suspect in the black SUV left the property before the police arrived.

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Police Say Dumpster Diving Can Lead to Theft & Property Damage

By Tami Vigilante

I routinely receive various crime prevention tips from local police departments because of the great relationships Centralized Vision has established with local law enforcement agencies. A recent email I received from the Peoria Police Department is worth passing along because it warns businesses about the circumstances if people are going through trash dumpsters on their property.

Peoria Police warn businesses that they could be held liable if information in their trash is left unprotected. While people may be “dumpster diving” for treasures, they can also collect customers’ personal identity information, business information or precious metals that can be resold on the black market. The Peoria Police Department highlighted Sec. 22-9 of their criminal code that addresses “disturbing contents of containers”:

(a) Any person not authorized by the City to utilize for other than its intended purpose the lid from any solid waste or recycling container.
(b) Any person not authorized by the responsible party to remove, collect or disturb the solid waste and recyclables stored in such containers or to remove from a solid waste or recycling container any solid waste or recyclables
(i) set out for recycling or collection and disposable by the City, licenses solid waste contractors, their agents or assigns or
(ii) deposited at a City recycling drop-off center. This prohibition does not apply to law enforcement officers acting within the scope of their official duties.
(c) Any person to scatter solid waste or recyclables upon any private or public property.

Centralized Vision offers an innovative security platform that provides pro-active protection of property and assets for companies by using remote-camera monitoring with real-time response options that act as a crime deterrent. Our technicians visually monitor our clients’ property in real time and can dispatch security or law enforcement officers to prevent dumpster divers from collecting a company’s private information.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Centralized Vision Expands Into Denver & Las Vegas Markets

By Tom Vigilante, Jr.

We have seen our company grow rapidly since founding Centralized Vision in 2007. In just five years, we have developed a great book of business in providing real-time visual monitoring of auto dealerships, retail centers, recycling facilities, office buildings and warehouse distribution centers throughout the Phoenix metropolitan area.

Two years ago, we diversified our company after launching an operator division to track GPS devices and monitor convicted felons and individuals with special-needs suffering from cognitive disorders such as Alzheimer’s, dementia or autism.

Now, we are ready to take another step forward by expanding Centralized Vision’s resources into the Denver and Las Vegas markets.

We are excited about the potential Denver and Las Vegas bring to our company because both metro areas are similar to Phoenix. According to 2009 crime data from the U.S. Census Bureau, Phoenix averaged 410 reported property crimes per 10,000 residents. Denver was not far behind with an average of 348 property crimes reported per 10,000 residents, followed by Las Vegas with an average of 345 crimes. All three markets have also seen an increase in the growing epidemic of copper and HVAC thefts from residential and commercial properties.

We have already secured one client in Las Vegas and plan on reaching out to more businesses through sales efforts from our Phoenix headquarters. Our newest employee, Casey Kowal, will lead all of our sales and customer service efforts in the Denver market.

As Centralized Vision’s Business Development Representative, Kowal will be successful in extending our brand throughout the Mile High City because of her great communications skills, an attention-to-detail personality and a follow-through customer service approach. She has been successful in sales efforts throughout her career and we know she will help our company grow in Denver.

We are really excited to start talking to companies in Denver and Las Vegas about how Centralized Vision can be a service to them. However, it is more important that our company can be a solution to prevent increases in property crimes reported in both markets as well.

Tom Vigilante, Jr. is President & Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094. For businesses in the Denver area looking to connect with Casey Kowal, please email her at caseyk@centralizedvision.com.

Catching Female Trespassing Suspect Proves Centralized Vision’s Role as Crime Deterrent


Centralized Vision sees female suspect trespassing on client’s property and calls Phoenix Police at 8:03 p.m.

At 8:50 p.m., Phoenix Police officers escort female suspect from secured area of the property without an arrest.

By Tom Vigilante

What separates Centralized Vision from most security companies is that we offer remote-camera monitoring with real-time response options. Centralized Vision’s 24-hour technicians constantly monitor our clients’ property and assets through video verification and serve as a deterrent to prevent crimes from occurring.

To further prove that point, one of our technicians was recently monitoring the video feed during routine tours of the security cameras at the West Highland Shopping Center in Phoenix one evening. Around 8 p.m., our technician noticed a female walking around the loading dock that was in a secured area behind Food City. At 8:03 p.m., our technician called the Phoenix Police Department’s dispatch and described the female trespassing suspect to them. Phoenix Police dispatched a unit to the shopping center at 8:06 p.m., and by 8:11 p.m. a police officer had arrived on the east side of the property. The police officer did a quick visual inspection while patrolling the property but did not see the female suspect and left the property at 8:16 p.m.

After another tour of the video feed from the shopping center at 8:23 p.m., our technician noticed the female suspect was still trespassing on the property and called the Phoenix Police Department’s dispatch again. Two police officers arrived on site at the shopping center at 8:50 p.m. and found the female suspect. They alerted the female that she was in a secure area at the shopping center and that she was trespassing. The police officers escorted the female suspect off the property at 9:02 p.m. and left the scene.

Although the female suspect was not arrested, an example like this shows how Centralized Vision acts as a deterrent to criminal activity on our clients’ property in addition to the perseverance of our technicians to work with local police departments as a team. We have established great relationships with local law enforcement agencies so that they can trust our technicians for giving them detailed information when we call them after witnessing criminal activity.

Tom Vigilante, Jr. is President & Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Music Awakening Seniors Suffering From Cognitive Disorders

By Tami Vigilante

A growing part of our business at Centralized Vision is real-time GPS monitoring and tracking. We can easily keep track of low-level criminals or locate a fleet of transportation vehicles by having our team of 24-hour support technicians monitor GPS tracking devices anywhere around the world.

But a significant portion of our GPS monitoring business has nothing to do with criminal activity.

Many of our GPS monitoring clients are assisted-living facilities that house seniors afflicted with cognitive disorders, such as dementia or Alzheimer’s disease. Because people may suffer memory loss or be disoriented, having those that suffer from either of the disorders wear a GPS bracelet allows our company to locate them if they wander away from the facility.

Currently, there are more than a million people with dementia or Alzheimer’s living in assisted-living facilities throughout the country. Centralized Vision adds another level of security and safety to protect loved ones living in such facilities. But there are other organizations that offer various therapeutic options to improve the quality of life for people spending the remainder of their lives in these facilities.

One of those organizations improving the quality of life of seniors afflicted with dementia and Alzheimer’s is Music & Memory. Started by social worker Daniel Cohen six years ago, Music & Memory’s mission is to improve the quality of life for the elderly suffering from cognitive disorders through the use of personalized music and digital technology.

I learned about Music & Memory when the organization was featured on an episode of “The Doctors” recently. On the show, they told the story of an older gentleman named Henry living in an assisted-living facility and being unresponsive to most things because of dementia. He didn’t recognize family members and sat in a daze most of the time. However, when he was given an iPod with his favorite songs to listen to, Henry came alive. It broke my heart to hear him talk about his favorite singer Cab Calloway and to hear him sing a few lines from Bing Crosby’s 1943 classic “I’ll Be Home for Christmas.”

The therapy Music & Memory provides helps seniors suffering from cognitive disorders remember who they are and helps reacquire their identity after listening to their favorite music on an iPod. You can help the non-profit organization allow seniors to relive their younger years by donating a used iPod or giving as little as $49 to assist them in purchasing new iPod Shuffles. Log on to www.musicandmemory.org to learn more about how to donate used iPods or purchase new ones and to watch the video segment from the recent episode of “The Doctors.”

Keeping seniors living in assisted-living facilities safe and secure is important. But making sure those suffering from dementia or Alzheimer’s have an improved quality of life is something we all can contribute to.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Dangers Associated with Autistic Children Wandering Away is Preventable

By Tami Vigilante

My life revolves around my two children.

Like most mothers, my day starts by getting them out of bed, making sure they eat breakfast and then driving both to school – hopefully on time so they are not late for their first class. After school, the daily tasks usually consist of getting Dayne to his flag-football practice or Tatum to her dance class while balancing time with their friends and making sure homework is done. And on the weekends, along with my husband Tom, we all spend time as a family doing various activities.

Knowing how much my children are a part of my life, it broke my heart to read an Arizona Republic article earlier this summer of how a mother lost her 9-year-old boy in Mesa, Arizona. Her son, Au-Juna, was struck and killed by a truck after wandering out on the freeway.

Two hours before being killed, Au-Juna was with his two brothers and sister having fun playing in the neighborhood. When Au-Juna didn’t return with his siblings to their Mesa apartment, their aunt, who was babysitting at the time, alerted the police he was missing. Mesa police spent an hour trying to locate Au-Juna until receiving a 911 call that a child was struck and killed on the U.S. 60 freeway – five miles from his apartment.

Au-Juna had wandered away because he was autistic.

Children with autism suffer from a developmental disorder that affects their social interactions, language and behavior, causing some to wander without a typical person’s sense of fear or danger. Parents must have an aura of constant vigilance to stay a step ahead of their autistic child. That is why in 2011, “autism wandering” became an official diagnosis in the United States with its own medical code.

That hour police and Au-Juna’s family spent franticly looking for him could have had a more pleasant outcome if they had an option of locating him with a GPS device. Those options are now available for parents to locate their autistic children.

Although our company, Centralized Vision, specializes in real-time video verification services to prevent theft and vandalism, we also offer various GPS monitoring devices that could quickly locate children with autism after wandering away from their home. Along with our partners at Adiant Solutions, we offer GPS devices that could be used as a keychain, worn as a pendant or bracelet or clipped to a belt. The same devices are also being used by seniors diagnosed with dementia or Alzheimer’s disease, so they can be located after wandering away from their loved ones or assisted-living facilities.

Our safety-certified operators that man our call center at Centralized Vision 24 hours a day are trained to quickly locate a person wearing a GPS device. The operators are also well-versed in communicating with local law enforcement or medical personnel to quickly administer any emergency.

The GPS devices are affordable with annual or monthly service plans to give anyone associated with an autistic child peace of mind if an emergency would occur.

A parent, teacher or care giver still can’t predict when an autistic child may elope. But if a child wanders on their own, now there are options to quickly locate them while being returned to a safe environment. And hopefully a number of situations like the unfortunate one that took Au-Juna’s life can be prevented.

That’s all a mother can ask.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

 

Well Maintained Video Cameras Can Prevent Costly Obstructions

By Tom Vigilante, Jr.

Living in Phoenix during the summer, one might think the only weather element you have to deal with are the hot temperatures. And although those of us that live in the desert still maintain it’s a dry heat, we also have to routinely deal with large-scale dust storms between May and September each year.

More commonly known as haboobs, these massive dust storms sweep through the entire city, causing low visibility for drivers on the roadways and a flurry of news coverage from local television stations. They also leave layers of dirt transfixed on homes, businesses and parked vehicles.

Haboobs also cause problems for us in the video verification services industry because layers of dirt can block a camera’s view while monitoring a company’s property and assets. Light rain mixed with dust turns into dirt spots on the camera lens, causing a nuisance while trying to accurately identify objects on video. Our company, Centralized Vision, provides pro-active protection of property and assets for businesses using remote-camera monitoring with real-time response options. Any obstruction for video cameras we are monitoring could be the difference in preventing a crime or being able to apprehend a perpetrator.

Because Centralized Vision technicians are constantly monitoring numerous video cameras 24 hours a day, we can always alert our clients if there are obstacles in preventing us from protecting their assets.

Below are a few suggestions on how to maintain video cameras in order to provide optimum viewing:

  • Installation: When installing video surveillance cameras, it is imperative to make sure they are directed properly so they cover a full range of the property. Blind spots in camera coverage could allow thieves to escape without having video footage or a photo image to forward to law enforcement authorities.
  • Landscaping: Each month, it is a good idea to make sure bushes and trees are not blocking each camera’s view. High winds and storms can cause branches to fall and constant rain may cause vegetation to grow rapidly, standing in the way of a camera’s view. Landscapers can also hinder proper viewing if they use blowers to clean pathways, causing dust or dirt to collect on the lenses of video cameras.
  • Wiring: Periodically, it is essential to make sure wiring for each camera is not exposed or in danger of being ruined by moisture, animals or insects. Not keeping an eye on this may cause a loss of power to the camera or interrupted viewing because of a short in the wire.
  • Focus: Having a blurred image or video footage makes it more difficult for law enforcement officials to track down criminals. Wind, moisture or various movements can cause a camera to be out of focus.
  • Lighting: Make sure video cameras are not pointing into direct sunlight at certain points of the day to cause a disturbance in coverage. It is also essential to make sure external lighting sources are working so that maximum video surveillance can be maintained at night or in dark settings.

Having a modern video surveillance system along with 24/7 monitoring from Centralized Vision is a great investment to protect a company’s assets and to minimize financial loss. But just like every other investment, periodic maintenance is key to achieving the maximum results.

Tom Vigilante, Jr. is President & Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Real Time Video Monitoring

Centralized Vision offers an innovative security platform that provides pro-active protection of property and assets for companies by using remote-camera monitoring with real-time response options.

Our technicians visually monitor our clients’ property in real time and can dispatch security or law enforcement officers to prevent a crime.

We offer the latest in security technology that interfaces with all brands of video equipment and proprietary reporting software.

Technicians at our centralized location also process, store and protect video surveillance footage if needed for future use.

Our call center is equipped with safety-certified operators and video technicians 24 hours a day.

By using the latest in security technology from a centralized location, Centralized Vision provides affordable pricing options that fit into any company’s budget.

We invest many resources into building client relationships by constantly keeping an open line of communication with our customers by providing weekly property reports and always asking how we can provide better services.

 

GPS Monitoring Devices

Centralized Vision provides real-time GPS monitoring and tracking with two-way communication devices to make people feel safe and secure wherever they may be throughout the world.

Our monitoring can locate seniors with dementia or Alzheimer’s, autistic children that elope, low-level criminals or transportation fleet vehicles with easy-to-use, customizable technology.

Our various GPS monitoring services have numerous features, including SOS Assistance to call for help, G-Force Sensor Alert to report immediate impact or fall, Geo-Fencing to report crossing of pre-determined barriers, pre-determined text messages and Two-Way Voice Communication to talk with our 24-hour support staff.

Our GPS monitoring for personal vehicles, motorcycles and boats allows us to easily notify you in real time if your possession is stolen or towed. We can also immediately track your vehicle’s location and alert local law enforcement to return your valuable possession.

Our 24-hour support offers a team of technicians that are safety- and CPR-certified and accustomed to accurately communicate with any type of individual, whether it’s a public safety officer or the parent of a child with a cognitive disorder.

Executives

Tom Vigilante
President & Founder
Tom Vigilante, Jr. is the President and Founder of Centralized Vision and is an expert in innovative security solutions after spending more than 15 years in the security industry. Headquartered in Phoenix, Centralized Vision is a leading company that offers real-time video surveillance services and personal GPS monitoring and tracking to provide safety and security for companies and families throughout the world.

Vigilante and his wife, Tami, founded Centralized Vision in 2007 after hearing the frustrations of business owners who had difficulty in preventing property damage and theft with un-monitored security cameras. With innovations in technology and increased bandwith on the Internet that enabled live video streaming, Vigilante was able to develop an innovative security platform that provided pro-active protection of property and assets for companies by using remote-camera monitoring with real-time response options. With a call center equipped with safety-certified operators and video technicians 24 hours a day, Centralized Vision now provides real-time video monitoring for companies such as auto dealerships, retail centers, recycling facilities, office buildings and warehouse distribution centers. Centralized Vision also specializes in GPS monitoring and tracking to ensure that people can be located easily and efficiently, including monitoring convicted felons or individuals with special-needs suffering from Alzheimer’s, dementia or autism.Vigilante received his start in the security industry while in high school as a part-time security officer working for Vigilante Security Services (VSS), a small security services company his parents founded in 1988 that has currently grown to more than 500 employees and recognized as Arizona’s No. 1 security company by Ranking Arizona Magazinefor the past 10 years (2001-11).

After attending college and developing a strong business acumen as a leading salesperson for an office solutions company, Vigilante returned to work at VSS as Sales Representative in 1999 and created $2.5 million in sales in the first year. As VSS continued to grow with more efficiency with redeveloped marketing campaigns and customer-service programs, Vigilante was promoted to Vice President, Senior Vice President and Executive Vice President. He currently is active with many associations, such as ASIS International, BOMA International, NAIOP and AACM.Prior to earning a degree in Sociology and minoring in Communication from Arizona State University in 1996, Vigilante played baseball at Glendale Community College, University of Arizona and Point Loma Nazarene University in San Diego.

He and his wife, Tami, currently reside in Scottsdale, Ariz. with their children Dayne and Tatum.


Tami Vigilante
Executive Vice President
& Co-Founder
Tami Vigilante is the Executive Vice President and Co-Founder of Centralized Vision and developed core customer service philosophies that has enabled the company to grow rapidly while maintaining strong client retention. Headquartered in Phoenix, Centralized Vision is a leading company that offers real-time video surveillance services and personal GPS monitoring and tracking to provide safety and security for companies and families throughout the world.

Vigilante and her husband, Tom Jr., founded Centralized Vision in 2007 after hearing the frustrations of business owners who had difficulty in preventing property damage and theft with un-monitored security cameras. She maintains great working relationships with all of the company’s clients while also organizing weekly property reports to accurately showcase their 24/7 monitoring coverage. If there is an incident, Centralized Vision’s clients receive a report immediately along with photo or video images of the occurrence. 

Vigilante also has a hand in assembling the company’s team of technicians that are safety- and CPR-certified and accustomed to accurately communicate with any type of individual, whether it’s a public safety officer or the parent of a child with autism.Vigilante developed her customer service and office management skills while working for IKON Office Solutions for seven years from 1992-97. She began her career as an Office Manager and was quickly promoted to Assistant for the company’s Vice President of Sales & Marketing, which allowed her to develop customer service strategies while networking with new business clients. Vigilante became a Junior Sales Representative and supported a team of five Senior Sales Representatives before owning her own territory as a Sales Representative. She met her husband while working at IKON and left her position to start a family while Tom rejoined his parent’s security company, Vigilante Security Services (VSS), as a Vice President.

Being the mother of two children, Dayne and Tatum, Vigilante could not be happier that Centralized Vision is providing deterrents and services to make the world safer for her family and others to live in.


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