Virtual Guard Service Now Available Through Partnership with Benson Systems

By Tom Vigilante, Jr.

Centralized Vision is pleased to announce a new strategic partnership with Benson Systems to offer our Virtual Guard monitoring service for commercial property managers, management companies and other businesses.

Virtual Guard is a pro-active video managed service available through a building’s security camera system equipped with access control and a speaker and microphone system. The service allows Centralized Vision’s well-trained security technicians to monitor any company’s video camera, access control and audio speaker system remotely through a high-speed Internet connection at all hours of the day.

When an incident occurs on a site that is a participating in our Virtual Guard program, the Centralized Vision security techs are alerted. They quickly respond to the alert by using the security camera system equipped with a loud speaker to engage the suspect and move him off the property. The security techs can also contact local law enforcement authorities immediately if they deem the situation warrants attention.

Centralized Vision and Benson Systems are excited to offer this service to Class A building property managers and retail businesses because it greatly reduces ongoing security expenses while also providing a service that is more beneficial than an onsite guard or roving patrol service. Our combined services are already in place at the Stockyards Restaurant and surrounding office complexes in Phoenix and at the 60,000-square-foot Biltmore Circle office building in Central Phoenix.

Benson Systems, whose mission is to be a trusted single-source provider of vital facilities services, system integration and installation, does a great job in taking care of security system, security camera and card access needs for companies throughout Arizona. Now with Centralized Vision’s innovative security platform, both companies can provide pro-active protection of property and assets by using a remote-camera monitoring system with real-time response options.

Centralized Vision Partners with Climatec to Provide Video Managed Services at UltraStar Multi-Tainment Center at Ak-Chin Circle

By Tom Vigilante, Jr.

The new UltraStar Multi-Tainment Center at Ak-Chin Circle in Maricopa, Arizona provides many options for families wanting to experience a variety of entertainment options under one roof. The 165,000-square-foot facility features three dining options, bowling, laser tag, arcade games, an amphitheater and a 12-theater movie complex.

To ensure a family-safe environment throughout the facility, Centralized Vision partnered with Climatec to secure a contract with UltraStar Multi-Tainment Center and provide video managed services by monitoring more than 90 security cameras on the property. Centralized Vision currently does video monitor tours of the facility at various times throughout the day from its off-site location and can provide real-time notifications of any disturbances on the property.

The UltraStar Multi-Tainment Center at Ak-Chin Circle is our first collaborative partnership with Climatec, which now allows us to provide remote managed services with a well-respected company on a national stage. Since 1975, Climatec has been a leading provider of advanced building technologies for a wide variety of industries and buildings. Their broad set of offerings allows them to be a single source integrator of critical building systems. They provide safer, more comfortable and more efficient building environments.

Climatec was interested in partnering with Centralized Vision due to increased demand from their current and potential clients requesting video managed services. Some potential customers were reluctant to invest in new technology products from Climatec without having the internal personnel to utilize them to their fullest extent. Centralized Vision eliminates this concern by providing dedicated personnel, also known as Operating Technicians, for Climatec to offer their current and new clients, thus creating a complete service offering to include a variety of remote managed service options.

Our partnership with Climatec will allow us to potentially receive exponential growth throughout the country, exposure to cutting-edge technology and possible access into theme parks, hospitals, schools and sporting venues.

We are fortunate to be aligned with a well-respected company like Climatec. However, the big winners are the numerous people that will experience a safe and secure environment when visiting any of the properties we are collaboratively providing video managed services at.

Phoenix Police Arrest Metal Thief at Arizona Recycling Facility

A Centralized Vision technician noticed that a male suspect was trespassing on the property of Arizona Recycling Corp. after seeing him on video surveillance going through copper and other metal materials in cardboard bins at 8:45 p.m. on Feb. 13, 2013. The technician immediately called the Phoenix Police Department’s dispatch center and three units were sent to inspect the property near downtown Phoenix.

In the video, the suspect was spotted on Arizona Recycling Corp.’s property by the spotlights from a Phoenix Police Department helicopter. Phoenix Police confirmed seeing the suspect on property at 8:57 p.m. Five police officers, along with a K-9 unit, entered the property at 9:17 p.m. to search for the suspect. At 9:25 p.m., two officers can be seen on video escorting the suspect on the property in handcuffs.

The Centralized Vision technician confirmed with Phoenix Police Department’s dispatch at 10:29 p.m. the suspect was arrested and going through processing at a local jail.

Centralized Vision Adding More Space at Phoenix Corporate Headquarters

By Tami Vigilante

I read an article recently that said small business optimism levels were down during the last quarter of 2012 after reports from the National Federation of Independent Businesses (NFIB) showed slow sales were holding back job growth and expansion plans.

Whether these reports were true or just political propaganda surrounding Election Day in November, I can honestly say we are not seeing any signs of slow sales at Centralized Vision. We grew our revenues 30 percent in 2012 during our company’s fifth year of existence. My husband, Tom, and I are optimistic about the video security monitoring industry because of the efficiencies and inexpensive costs we can provide our clients looking to enhance their security needs.

We are so excited about our future at Centralized Vision that we recently have begun expanding our footprint at our corporate headquarters in Phoenix. We have already started construction on adding 400 square feet of office space that will house our new tech center, allowing us to increase to a total of six work stations for our techs to monitor our clients’ properties and assets from. Each tech can comfortably monitor 40-50 clients at each work station while also completing online logs from our centralized location that is manned 24 hours a day.

Construction will be completed during the first half of February, allowing us to serve the many clients we will be taking on in the near future. If we keep growing at our current rate, we will probably have to add additional space in a few more years.

Hopefully other small businesses in Arizona and throughout the U.S. will be able to say the same in the near future.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094. 1717 West Northern Avenue #200. Phoenix, Arizona 85021

Centralized Vision is adding an additional 400 square feet of office space for the company's new tech center in 2013.

Scottsdale Police Arrest Metal Thieves After Video Surveillance Capture at Vacant Auto Dealership

By Tom Vigilante, Jr.

A large portion of our client base at Centralized Vision that we provide video surveillance monitoring for are auto dealerships throughout the Phoenix metropolitan area. Overall, we provide remote-camera monitoring with real-time response options at 14 car dealerships in Arizona.

The dealerships have a variety of reasons (theft, trespassing, vandalism) of why they would need a company like ours to routinely monitor closed-circuit video cameras on their properties at various times throughout the day. However, a technician at our centralized tech center noticed suspicious activity after seeing two trespassers on camera recently at the vacant Infiniti of Scottsdale dealership we monitor in Scottsdale.

As you can see while watching the video, the cameras we monitor caught two suspects climbing over a locked gate on the property. After numerous cameras on the property provided detailed video images of the two suspects collecting copper pipes and other metals, our technician contacted the Scottsdale Police Department’s dispatch operator to alert local authorities of the criminal activity.

Within five minutes, one Scottsdale police officer was at the property, and another unit arrived at the auto dealership shortly after. Later in the video, the police officers can be seen arresting the suspects and also locating a bag of metal objects the criminals stashed on the property. The Scottsdale police officers were in contact with our technician to verify they were apprehending the correct people.

Although we usually see people trying to steal copper and other metals from recycling facilities we monitor, this video capture is proof that any crime can be committed on the property of various types of businesses.

Tom Vigilante, Jr. is President & Founder of Centralized Vision, which has offices in Phoenix, Las Vegas and Denver. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Centralized Vision to Provide Video Camera Monitoring at Liberty Automotive Group’s 5 Arizona Auto Dealerships

FOR IMMEDIATE RELEASE
December 13, 2012

CENTRALIZED VISION TO PROVIDE VIDEO CAMERA MONITORING

AT LIBERTY AUTOMOTIVE GROUP’S 5 ARIZONA AUTO DEALERSHIPS

Phoenix Video Surveillance Company Adds to List of Auto Dealership It Monitors

(PHOENIX) — Centralized Vision announced today they have signed a contract with Liberty Automotive Group to provide pro-active protection of property and assets by using remote-camera monitoring with real-time response options at the automotive group’s five dealerships throughout Arizona.

Centralized Vision is now actively engaged in video camera monitoring at Liberty Buick, Liberty GMC, Peoria Kia and Goodwrench Autobody in Peoria, Ariz. and Liberty Kia in Prescott Valley, Ariz. Overall, Centralized Vision currently provides camera monitoring at 14 Phoenix-area car dealerships, including properties associated with Earnhardt Auto Centers and Van Tuyl Group and independently-owned Arrowhead Honda in Peoria and San Tan Volkswagen in Gilbert, Ariz.

“Centralized Vision treated us like we were old friends, never tried to sell us more than we needed and made us feel like their No. 1 goal was simply to provide the best protection available,” said Autumn Henderson, General Manager of Liberty Buick-GMC. “We are now paying less, have more protection and are satisfied customers.”

Centralized Vision takes pride in its customer service and being able to tailor pricing to fit within a client’s budget.

“We were able to tailor our monthly pricing to fit within Liberty Automotive Group’s budget while also providing them an opportunity to constantly monitor their dealerships in Arizona,” said Centralized Vision Founder and President Tom Vigilante, Jr. “After sitting down with their leadership team and understanding their needs, we enhanced their video surveillance at each dealership by offering them cutting-edge camera technology that works well with capturing motion and in low-light environments.”

With local news organizations reporting last month an overall surge in violent crime in Maricopa County in 2011, Centralized Vision has seen a spike in growth because of the opportunities it provides to monitor closed-circuit cameras in real time, act as a crime deterrent because of posted signs surrounding its clients’ properties and the ability with one-way audio speakers to warn would-be criminals they are being watched. Video technicians monitoring properties from a centralized Phoenix-based location 24 hours a day have been successful in capturing and arresting trespassers, graffiti taggers and thieves as well as reporting other crimes or threats. Centralized Vision currently monitors nearly 90 clients within the Phoenix metro area and also has operations in Denver and Las Vegas.

Centralized Vision, backed by decades of experience in security services, provides real-time visual monitoring of various businesses, such as auto dealerships, retail centers, recycling facilities, office buildings and warehouse distribution centers. By using the latest in security technology that interfaces with all brands of video equipment and proprietary reporting software, Centralized Vision provides affordable pricing options that fit into any company’s budget.

— CENTRALIZEDVISION.COM —

Real-Time Video Monitoring Could Deter Car Thefts at Phoenix Shopping Malls

By Tom Vigilante, Jr.

With Black Friday and the holiday shopping season fast approaching, Phoenix’s ABC television affiliate recently aired a segment on their evening news about the number of car thefts at Valley shopping malls.

According to research done among car thefts at Phoenix-area malls from September 2011 to August 2012, ABC 15 (KNXV-TV, Ch. 15) reported that Metrocenter in Phoenix had the most occurrences with 84 cars stolen on its property during the 12-month time frame. Arrowhead Towne Center in Glendale ranked second with 56 thefts, Arizona Mills in Tempe was third with 33 and Desert Sky Mall in Phoenix was fourth with 31. Car thefts for other malls included Tempe Marketplace (12), Scottsdale Fashion Square (5), Mesa’s Fiesta Mall (5), Mesa’s Superstition Springs Center (3) and Chandler Fashion Center (2).

The National Insurance Crime Bureau reports that New Year’s Day is the leading holiday for reported vehicle thefts, while Christmas Day repeats annually as the holiday with the fewest reported cars stolen. The NICB reminds drivers to be alert during the busy holiday season by parking in well-lit areas at shopping centers, keeping packages in the trunk or out of sight and making sure vehicles are locked while parked.

Although Phoenix led the nation in auto thefts in 2002, NCIB data now ranks the Valley 60th among 366 metro areas in car thefts. According to the Arizona Republic, the decrease in car thefts can be attributed to the creation by the Arizona State Legislature of the Arizona Automobile Theft Authority, which trains police officers, provides funding for prosecutors dealing in auto-theft cases and issues bait cars to lure thieves.

While the decrease in auto thefts in the Phoenix metropolitan area has decreased significantly, there is still work to be done to prevent additional displeasure for car owners in the future.

Centralized Vision provides pro-active protection of properties and assets by using remote-camera monitoring with real-time response actions for companies, including strip malls and shopping centers. We have a technician at our corporate headquarters monitor closed-circuit video cameras throughout parking lots and closed-off areas of various shopping centers 24 hours a day to prevent car thefts, trespassing and personal attacks.

When our technician views a crime being committed on camera, he or she can immediately alert local law enforcement to dispatch police officers to the property, and even provide them with a photo or video in real time to track down the suspect. Some of our client’s CCTV cameras are equipped with voice response features, allowing Centralized Vision technicians to warn a suspect they are being watched on video and deter a crime from being committed.

Although Christmas shoppers can take precautions to prevent their automobile from being stolen at Phoenix shopping centers, it is always a good idea for malls to invest in additional resources to make their customers feel safe during the holiday season.

Tom Vigilante, Jr. is President & Founder of Centralized Vision, which has offices in Phoenix, Las Vegas and Denver. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Centralized Vision Camera Monitoring Leads to Copper Theft Arrest at Phoenix Recycling Facility

After a Centralized Vision technician noticed suspicious activity while monitoring surveillance cameras at a Phoenix recycling facility around 6 p.m. on October 27, 2012, he alerted the Phoenix Police Department about the incident. As the tech zoomed in with the security camera, he noticed the trespasser in the bottom-right corner of the screen was wearing a light-colored bandana over his face and a dark hat while he was removing copper metal from the facility.

At 6:13 p.m., Phoenix Police arrived at the facility and five officers along with a K-9 unit were allowed on the facility’s grounds to look for the suspect. As the officers and K-9 looked for the suspect on foot, camera surveillance showed a Phoenix Police helicopter shining its lights from above trying to find the suspect. At 7:14 p.m., Phoenix Police notified the Centralized Vision technician that the suspect was found and arrested.

Metal theft has become an epidemic in Arizona since the economic downturn started in 2008. Law enforcement agencies blame the trend on a combination of the unemployed seeking items to sell for cash and drug addicts looking to finance their next score. Insurance claims arising from metal thefts rose nationwide by 81 percent during the last three years compared with the number of claims filed from 2007-08, according to the National Insurance Crime Bureau.

Phoenix Fox TV Station Profiles Centralized Vision About Video Monitoring at Medical Marijuana Dispensaries

Following a shooting at a medical marijuana dispensary in Tempe, Ariz. on Oct. 25 that left an employee hospitalized with life-threatening injuries while three male suspects were still on the loose, Phoenix Fox affiliate KSAZ-TV (Ch. 10) talked to Centralized Vision President Tom Vigilante, Jr. about how real-time video monitoring could help prevent similar crimes at other dispensaries throughout Arizona.

Fox 10 news anchor John Hook reported it is violence like what happened in Tempe that opponents of medical marijuana have been warning people about from the beginning. Hook stated that Arizona law requires dispensaries to have security, but some are wondering if it is enough?

In the segment that ran during the station’s 9 p.m. newscast on Oct. 26, Vigilante said medical marijuana dispensaries “are a cash-rich environment, not to mention an environment with a lot of marijuana.”

Although nobody can totally prevent someone from attempting to rob a dispensary, Hook stated that advance security systems like the services offered by Centralized Vision can help track down criminals or serve as a deterrent to prevent crimes.

“The goal is to get (the suspects) in the moment so we don’t even get that far,” Vigilante said. “A panic button might also come into play to where if a person feels threatened they can simply press a button, which can be monitored or received on our end by one of our operators. Combine that with live-feed video and the ability to look in in real time, you have a very powerful solution that increases the likelihood of capturing would-be offenders, thieves or criminals in those types of environments.”

FOX 10 News – Phoenix, AZ | KSAZ-TV

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