Real-Time Video Monitoring Could Deter Car Thefts at Phoenix Shopping Malls

By Tom Vigilante, Jr.

With Black Friday and the holiday shopping season fast approaching, Phoenix’s ABC television affiliate recently aired a segment on their evening news about the number of car thefts at Valley shopping malls.

According to research done among car thefts at Phoenix-area malls from September 2011 to August 2012, ABC 15 (KNXV-TV, Ch. 15) reported that Metrocenter in Phoenix had the most occurrences with 84 cars stolen on its property during the 12-month time frame. Arrowhead Towne Center in Glendale ranked second with 56 thefts, Arizona Mills in Tempe was third with 33 and Desert Sky Mall in Phoenix was fourth with 31. Car thefts for other malls included Tempe Marketplace (12), Scottsdale Fashion Square (5), Mesa’s Fiesta Mall (5), Mesa’s Superstition Springs Center (3) and Chandler Fashion Center (2).

The National Insurance Crime Bureau reports that New Year’s Day is the leading holiday for reported vehicle thefts, while Christmas Day repeats annually as the holiday with the fewest reported cars stolen. The NICB reminds drivers to be alert during the busy holiday season by parking in well-lit areas at shopping centers, keeping packages in the trunk or out of sight and making sure vehicles are locked while parked.

Although Phoenix led the nation in auto thefts in 2002, NCIB data now ranks the Valley 60th among 366 metro areas in car thefts. According to the Arizona Republic, the decrease in car thefts can be attributed to the creation by the Arizona State Legislature of the Arizona Automobile Theft Authority, which trains police officers, provides funding for prosecutors dealing in auto-theft cases and issues bait cars to lure thieves.

While the decrease in auto thefts in the Phoenix metropolitan area has decreased significantly, there is still work to be done to prevent additional displeasure for car owners in the future.

Centralized Vision provides pro-active protection of properties and assets by using remote-camera monitoring with real-time response actions for companies, including strip malls and shopping centers. We have a technician at our corporate headquarters monitor closed-circuit video cameras throughout parking lots and closed-off areas of various shopping centers 24 hours a day to prevent car thefts, trespassing and personal attacks.

When our technician views a crime being committed on camera, he or she can immediately alert local law enforcement to dispatch police officers to the property, and even provide them with a photo or video in real time to track down the suspect. Some of our client’s CCTV cameras are equipped with voice response features, allowing Centralized Vision technicians to warn a suspect they are being watched on video and deter a crime from being committed.

Although Christmas shoppers can take precautions to prevent their automobile from being stolen at Phoenix shopping centers, it is always a good idea for malls to invest in additional resources to make their customers feel safe during the holiday season.

Tom Vigilante, Jr. is President & Founder of Centralized Vision, which has offices in Phoenix, Las Vegas and Denver. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Video Can Help Tempe Police Nab Beating Suspect


By Tami Vigilante

A male suspect who thought he got away with a crime after beating a defenseless 20-year-old male Arizona State University student in the elevator of a popular residential building in downtown Tempe now must try to evade local law enforcement agencies.

Because West 6th Tempe has video surveillance cameras monitor various areas of their high-rise residential building located just west of Mill Ave. near ASU, Tempe Police now have video footage that clearly identifies a 6-foot white male with short brown hair in his early 20s relentlessly attacking the male victim in an elevator on the property around 2 a.m. on Oct. 6. The victim was knocked unconscious and had an earring ripped out of his ear by the suspect. Tempe Police are seeking the suspect on aggravated assault charges because there is such severe damage to the victim’s face after sustaining numerous facial fractures. Tempe Police have released video footage of the crime to local media agencies to assist them in asking people to help them identify the suspect through their Silent Witness program.

If there had not been any video footage, the Tempe Police Department would have had a hard time trying to solve this crime because it happened early in the morning when nobody else seemed to be around the building to offer information as a witness. That is why Centralized Vision has been so beneficial to our customers by providing real-time video verification services to our clients. We have various properties who use our services to monitor their cameras within the elevators in their parking structures. Not only can we act as a deterrent by catching thieves in the middle of a crime, but we can also capture footage of a serious crime and work with law enforcement authorities to track down the suspects.

Hopefully, you will agree with me that we can make our community safer as more businesses and property management companies use video monitoring to prevent crimes like this from happening in the future.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

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Police Say Dumpster Diving Can Lead to Theft & Property Damage

By Tami Vigilante

I routinely receive various crime prevention tips from local police departments because of the great relationships Centralized Vision has established with local law enforcement agencies. A recent email I received from the Peoria Police Department is worth passing along because it warns businesses about the circumstances if people are going through trash dumpsters on their property.

Peoria Police warn businesses that they could be held liable if information in their trash is left unprotected. While people may be “dumpster diving” for treasures, they can also collect customers’ personal identity information, business information or precious metals that can be resold on the black market. The Peoria Police Department highlighted Sec. 22-9 of their criminal code that addresses “disturbing contents of containers”:

(a) Any person not authorized by the City to utilize for other than its intended purpose the lid from any solid waste or recycling container.
(b) Any person not authorized by the responsible party to remove, collect or disturb the solid waste and recyclables stored in such containers or to remove from a solid waste or recycling container any solid waste or recyclables
(i) set out for recycling or collection and disposable by the City, licenses solid waste contractors, their agents or assigns or
(ii) deposited at a City recycling drop-off center. This prohibition does not apply to law enforcement officers acting within the scope of their official duties.
(c) Any person to scatter solid waste or recyclables upon any private or public property.

Centralized Vision offers an innovative security platform that provides pro-active protection of property and assets for companies by using remote-camera monitoring with real-time response options that act as a crime deterrent. Our technicians visually monitor our clients’ property in real time and can dispatch security or law enforcement officers to prevent dumpster divers from collecting a company’s private information.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Centralized Vision Expands Into Denver & Las Vegas Markets

By Tom Vigilante, Jr.

We have seen our company grow rapidly since founding Centralized Vision in 2007. In just five years, we have developed a great book of business in providing real-time visual monitoring of auto dealerships, retail centers, recycling facilities, office buildings and warehouse distribution centers throughout the Phoenix metropolitan area.

Two years ago, we diversified our company after launching an operator division to track GPS devices and monitor convicted felons and individuals with special-needs suffering from cognitive disorders such as Alzheimer’s, dementia or autism.

Now, we are ready to take another step forward by expanding Centralized Vision’s resources into the Denver and Las Vegas markets.

We are excited about the potential Denver and Las Vegas bring to our company because both metro areas are similar to Phoenix. According to 2009 crime data from the U.S. Census Bureau, Phoenix averaged 410 reported property crimes per 10,000 residents. Denver was not far behind with an average of 348 property crimes reported per 10,000 residents, followed by Las Vegas with an average of 345 crimes. All three markets have also seen an increase in the growing epidemic of copper and HVAC thefts from residential and commercial properties.

We have already secured one client in Las Vegas and plan on reaching out to more businesses through sales efforts from our Phoenix headquarters. Our newest employee, Casey Kowal, will lead all of our sales and customer service efforts in the Denver market.

As Centralized Vision’s Business Development Representative, Kowal will be successful in extending our brand throughout the Mile High City because of her great communications skills, an attention-to-detail personality and a follow-through customer service approach. She has been successful in sales efforts throughout her career and we know she will help our company grow in Denver.

We are really excited to start talking to companies in Denver and Las Vegas about how Centralized Vision can be a service to them. However, it is more important that our company can be a solution to prevent increases in property crimes reported in both markets as well.

Tom Vigilante, Jr. is President & Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094. For businesses in the Denver area looking to connect with Casey Kowal, please email her at caseyk@centralizedvision.com.

Real Time Video Monitoring

Centralized Vision offers an innovative security platform that provides pro-active protection of property and assets for companies by using remote-camera monitoring with real-time response options.

Our technicians visually monitor our clients’ property in real time and can dispatch security or law enforcement officers to prevent a crime.

We offer the latest in security technology that interfaces with all brands of video equipment and proprietary reporting software.

Technicians at our centralized location also process, store and protect video surveillance footage if needed for future use.

Our call center is equipped with safety-certified operators and video technicians 24 hours a day.

By using the latest in security technology from a centralized location, Centralized Vision provides affordable pricing options that fit into any company’s budget.

We invest many resources into building client relationships by constantly keeping an open line of communication with our customers by providing weekly property reports and always asking how we can provide better services.

 

Executives

Tom Vigilante
President & Founder
Tom Vigilante, Jr. is the President and Founder of Centralized Vision and is an expert in innovative security solutions after spending more than 15 years in the security industry. Headquartered in Phoenix, Centralized Vision is a leading company that offers real-time video surveillance services and personal GPS monitoring and tracking to provide safety and security for companies and families throughout the world.

Vigilante and his wife, Tami, founded Centralized Vision in 2007 after hearing the frustrations of business owners who had difficulty in preventing property damage and theft with un-monitored security cameras. With innovations in technology and increased bandwith on the Internet that enabled live video streaming, Vigilante was able to develop an innovative security platform that provided pro-active protection of property and assets for companies by using remote-camera monitoring with real-time response options. With a call center equipped with safety-certified operators and video technicians 24 hours a day, Centralized Vision now provides real-time video monitoring for companies such as auto dealerships, retail centers, recycling facilities, office buildings and warehouse distribution centers. Centralized Vision also specializes in GPS monitoring and tracking to ensure that people can be located easily and efficiently, including monitoring convicted felons or individuals with special-needs suffering from Alzheimer’s, dementia or autism.Vigilante received his start in the security industry while in high school as a part-time security officer working for Vigilante Security Services (VSS), a small security services company his parents founded in 1988 that has currently grown to more than 500 employees and recognized as Arizona’s No. 1 security company by Ranking Arizona Magazinefor the past 10 years (2001-11).

After attending college and developing a strong business acumen as a leading salesperson for an office solutions company, Vigilante returned to work at VSS as Sales Representative in 1999 and created $2.5 million in sales in the first year. As VSS continued to grow with more efficiency with redeveloped marketing campaigns and customer-service programs, Vigilante was promoted to Vice President, Senior Vice President and Executive Vice President. He currently is active with many associations, such as ASIS International, BOMA International, NAIOP and AACM.Prior to earning a degree in Sociology and minoring in Communication from Arizona State University in 1996, Vigilante played baseball at Glendale Community College, University of Arizona and Point Loma Nazarene University in San Diego.

He and his wife, Tami, currently reside in Scottsdale, Ariz. with their children Dayne and Tatum.


Tami Vigilante
Executive Vice President
& Co-Founder
Tami Vigilante is the Executive Vice President and Co-Founder of Centralized Vision and developed core customer service philosophies that has enabled the company to grow rapidly while maintaining strong client retention. Headquartered in Phoenix, Centralized Vision is a leading company that offers real-time video surveillance services and personal GPS monitoring and tracking to provide safety and security for companies and families throughout the world.

Vigilante and her husband, Tom Jr., founded Centralized Vision in 2007 after hearing the frustrations of business owners who had difficulty in preventing property damage and theft with un-monitored security cameras. She maintains great working relationships with all of the company’s clients while also organizing weekly property reports to accurately showcase their 24/7 monitoring coverage. If there is an incident, Centralized Vision’s clients receive a report immediately along with photo or video images of the occurrence. 

Vigilante also has a hand in assembling the company’s team of technicians that are safety- and CPR-certified and accustomed to accurately communicate with any type of individual, whether it’s a public safety officer or the parent of a child with autism.Vigilante developed her customer service and office management skills while working for IKON Office Solutions for seven years from 1992-97. She began her career as an Office Manager and was quickly promoted to Assistant for the company’s Vice President of Sales & Marketing, which allowed her to develop customer service strategies while networking with new business clients. Vigilante became a Junior Sales Representative and supported a team of five Senior Sales Representatives before owning her own territory as a Sales Representative. She met her husband while working at IKON and left her position to start a family while Tom rejoined his parent’s security company, Vigilante Security Services (VSS), as a Vice President.

Being the mother of two children, Dayne and Tatum, Vigilante could not be happier that Centralized Vision is providing deterrents and services to make the world safer for her family and others to live in.


History

Centralized Vision was established in 2008 by Tami and Tom Vigilante. While serving as an Executive Vice President for Vigilante Security Services (VSS), Tom recognized the need for real-time camera monitoring throughout the industry.

It was clear that companies were making significant investments in surveillance camera systems, however were not utilizing the camera systems effectively or at all. We concluded that after a minimal compatibility inspection of the equipment, we could determine the requirements necessary to begin remote monitoring. From this point all that was left to accomplish was establishing an internet connection into clients DVR systems. Once these simple steps are completed Centralized Vision is able to provide real-time monitoring.

In 2011, we launched our Operator Division. This division was designed to support GPS tracking devices with integrated cell phones. Along with Adiant Solutions, the distributor of the devices, we are supplying customers with cutting edge technology and customized support that is tailored to fit the needs of the individual we are monitoring. The technology is diverse and can be used to monitor anyone, all over the world.

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