Increase in Auto Inventory Could Lead to Potential Criminal Activity at Car Dealerships

By Tom Vigilante, Jr.

The current economic rebound has been great news for auto dealerships throughout the United States.

According to a recent J.D. Powers and Associates study, new cars and trucks sales are expected to reach nearly 1.5 million vehicles in March and experts are forecasting that 15.3 million automobiles will be sold in 2013.

Because growth in auto sales is outperforming earlier expectations, dealerships in Arizona are adding more vehicles on their lots to satisfy customer’s demands. However, an increase in an auto dealer’s inventory may also bring the potential of theft, vandalism and trespassing at dealerships.

Providing real-time video managed services for auto dealerships has developed into a core part of our business at Centralized Vision. With the addition of Earnhardt Cadillac in North Scottsdale and Desert Cadillac in Scottsdale as clients recently, Centralized Vision now monitors 16 auto dealerships in the Phoenix metropolitan area.

By providing remote-camera monitoring with real-time response actions, our technicians have been successful in capturing and arresting trespassers, graffiti taggers and thieves on the property of various clients, including car dealerships. Centralized Vision posts signs throughout our client’s properties to act as deterrents and if available, has the ability to utilize one or two-way audio speakers, to speak throughout the property with, to warn would-be criminals that they are being watched. Our service has proven to be a more affordable and efficient option when compared to other similar security options, with savings up to 85 percent less than the typical physical security officer.

As long as the economy continues to grow, people will continue to purchase big-ticket items like new vehicles. Centralized Vision’s service is designed to eliminate petty theft and vandalism and to ensure vehicles remain on the lot so auto dealers can meet consumer’s demands.

Tom Vigilante, Jr. is President & Founder of Centralized Vision, which has offices in Phoenix, Las Vegas and Denver. For more information on real-time video managed services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Scottsdale Police Arrest Metal Thieves After Video Surveillance Capture at Vacant Auto Dealership

By Tom Vigilante, Jr.

A large portion of our client base at Centralized Vision that we provide video surveillance monitoring for are auto dealerships throughout the Phoenix metropolitan area. Overall, we provide remote-camera monitoring with real-time response options at 14 car dealerships in Arizona.

The dealerships have a variety of reasons (theft, trespassing, vandalism) of why they would need a company like ours to routinely monitor closed-circuit video cameras on their properties at various times throughout the day. However, a technician at our centralized tech center noticed suspicious activity after seeing two trespassers on camera recently at the vacant Infiniti of Scottsdale dealership we monitor in Scottsdale.

As you can see while watching the video, the cameras we monitor caught two suspects climbing over a locked gate on the property. After numerous cameras on the property provided detailed video images of the two suspects collecting copper pipes and other metals, our technician contacted the Scottsdale Police Department’s dispatch operator to alert local authorities of the criminal activity.

Within five minutes, one Scottsdale police officer was at the property, and another unit arrived at the auto dealership shortly after. Later in the video, the police officers can be seen arresting the suspects and also locating a bag of metal objects the criminals stashed on the property. The Scottsdale police officers were in contact with our technician to verify they were apprehending the correct people.

Although we usually see people trying to steal copper and other metals from recycling facilities we monitor, this video capture is proof that any crime can be committed on the property of various types of businesses.

Tom Vigilante, Jr. is President & Founder of Centralized Vision, which has offices in Phoenix, Las Vegas and Denver. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Centralized Vision Tabs Casey Casdorph as Company’s 2012 “Tech of the Year”

By Tami Vigilante

My husband, Tom, and I have seen incredible growth for our company in the video security monitoring industry since starting Centralized Vision five years ago. In 2012, we grew our revenues more than 30 percent and expect similar growth in 2013 as well.

The main ingredient that has allowed our company to grow exceptionally fast is the family atmosphere we created at Centralized Vision. We have a group of dedicated employees that are passionate about their jobs and understand the importance of protecting the assets that Centralized Vision is contracted to monitor for our clients.

However, Casey Casdorph stood out among all of the employees at our company this past year and was named Centralized Vision’s 2012 Tech of the Year.

Casey Casdorph
As a tech working from our centralized tech center at company headquarters in Phoenix, Casey monitors closed-circuit security feeds from surveillance cameras located on the properties we manage for our clients.When seeing suspicious activity through the camera surveillance monitors on his computer screen, Casey logs the activity in our computer system and can use a variety of methods to deter the suspect from committing a crime, including dispatching local law-enforcement authorities to the property.

In 2012 alone, Casey captured seven suspects on camera either trespassing or stealing from properties we monitor. One incident included a naked male trespasser near a trash dumpster behind a West Phoenix shopping center that attracted the attention of the Phoenix Police Department and its police helicopter hovering above the property. Video surveillance Casey captured from the incident was broadcast on local Phoenix television stations 3TV (KTVK-Ch. 3) and Fox 10 (KSAZ-TV, Ch. 10) during their nightly newscasts in October 2012. Casey also captured suspects steeling copper and other metals on video from a recycling facility Centralized Vision monitors in 2012.

Casey started working for Centralized Vision in July 2011 and focused on Information Technology while earning an AA degree from Phoenix College. He plans to pursue his Bachelor’s degree in the near future.

Congratulations Casey on being named Tech of the Year and providing deterrents and services to make the community safer for our family and others to live in.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Real-Time Video Monitoring Could Deter Car Thefts at Phoenix Shopping Malls

By Tom Vigilante, Jr.

With Black Friday and the holiday shopping season fast approaching, Phoenix’s ABC television affiliate recently aired a segment on their evening news about the number of car thefts at Valley shopping malls.

According to research done among car thefts at Phoenix-area malls from September 2011 to August 2012, ABC 15 (KNXV-TV, Ch. 15) reported that Metrocenter in Phoenix had the most occurrences with 84 cars stolen on its property during the 12-month time frame. Arrowhead Towne Center in Glendale ranked second with 56 thefts, Arizona Mills in Tempe was third with 33 and Desert Sky Mall in Phoenix was fourth with 31. Car thefts for other malls included Tempe Marketplace (12), Scottsdale Fashion Square (5), Mesa’s Fiesta Mall (5), Mesa’s Superstition Springs Center (3) and Chandler Fashion Center (2).

The National Insurance Crime Bureau reports that New Year’s Day is the leading holiday for reported vehicle thefts, while Christmas Day repeats annually as the holiday with the fewest reported cars stolen. The NICB reminds drivers to be alert during the busy holiday season by parking in well-lit areas at shopping centers, keeping packages in the trunk or out of sight and making sure vehicles are locked while parked.

Although Phoenix led the nation in auto thefts in 2002, NCIB data now ranks the Valley 60th among 366 metro areas in car thefts. According to the Arizona Republic, the decrease in car thefts can be attributed to the creation by the Arizona State Legislature of the Arizona Automobile Theft Authority, which trains police officers, provides funding for prosecutors dealing in auto-theft cases and issues bait cars to lure thieves.

While the decrease in auto thefts in the Phoenix metropolitan area has decreased significantly, there is still work to be done to prevent additional displeasure for car owners in the future.

Centralized Vision provides pro-active protection of properties and assets by using remote-camera monitoring with real-time response actions for companies, including strip malls and shopping centers. We have a technician at our corporate headquarters monitor closed-circuit video cameras throughout parking lots and closed-off areas of various shopping centers 24 hours a day to prevent car thefts, trespassing and personal attacks.

When our technician views a crime being committed on camera, he or she can immediately alert local law enforcement to dispatch police officers to the property, and even provide them with a photo or video in real time to track down the suspect. Some of our client’s CCTV cameras are equipped with voice response features, allowing Centralized Vision technicians to warn a suspect they are being watched on video and deter a crime from being committed.

Although Christmas shoppers can take precautions to prevent their automobile from being stolen at Phoenix shopping centers, it is always a good idea for malls to invest in additional resources to make their customers feel safe during the holiday season.

Tom Vigilante, Jr. is President & Founder of Centralized Vision, which has offices in Phoenix, Las Vegas and Denver. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Businesses Investing Into Security Camera Monitoring Can Save Money on Insurance Premiums

By Tami Vigilante

As small-business owners, my husband, Tom, and I are always looking at efficient ways to run our company. Whether it is eliminating unneeded expenses or shifting dollars from one area to another, we look at various ways to be efficient and grow our business at the same time.

The services we offer at Centralized Vision can save other businesses money as well.

Investing into a camera surveillance system and video monitoring from Centralized Vision could pay for itself in the form of decreased insurance premiums. Many insurance companies will discount company’s premiums from 10 to 20 percent when CCTV security cameras are in place to provide added safety on the property.

Why would insurance companies discount premiums for a company that has camera surveillance and monitoring?

• Having video cameras in plain sight throughout the property and Centralized Vision-branded signs that warn people they are being monitored is enough to act as a deterrent to warn criminals from attempting anything illegal.
• If a crime does occur, our technicians monitoring the property 24 hours a day can dispatch law enforcement officials to possibly stop the criminal act in process and provide photo or video evidence that could be used to convict the suspect in court.
• Having a video monitoring service available to provide evidence for employees filing false worker’s compensation insurance claims could be very beneficial for small-business owners.

Affordability is one our company’s core principles. Protecting a valuable asset is not an expensive investment because we use the latest in security technology from a centralized location to provide affordable pricing options that fit into any company’s budget.

Businesses with monitoring of a camera surveillance system will not only be able to protect themselves from criminal activity on their property, they will also be able to run a more efficient business due to decreased insurance costs.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision, which has offices in Phoenix, Las Vegas and Denver. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Dangers Associated with Autistic Children Wandering Away is Preventable

By Tami Vigilante

My life revolves around my two children.

Like most mothers, my day starts by getting them out of bed, making sure they eat breakfast and then driving both to school – hopefully on time so they are not late for their first class. After school, the daily tasks usually consist of getting Dayne to his flag-football practice or Tatum to her dance class while balancing time with their friends and making sure homework is done. And on the weekends, along with my husband Tom, we all spend time as a family doing various activities.

Knowing how much my children are a part of my life, it broke my heart to read an Arizona Republic article earlier this summer of how a mother lost her 9-year-old boy in Mesa, Arizona. Her son, Au-Juna, was struck and killed by a truck after wandering out on the freeway.

Two hours before being killed, Au-Juna was with his two brothers and sister having fun playing in the neighborhood. When Au-Juna didn’t return with his siblings to their Mesa apartment, their aunt, who was babysitting at the time, alerted the police he was missing. Mesa police spent an hour trying to locate Au-Juna until receiving a 911 call that a child was struck and killed on the U.S. 60 freeway – five miles from his apartment.

Au-Juna had wandered away because he was autistic.

Children with autism suffer from a developmental disorder that affects their social interactions, language and behavior, causing some to wander without a typical person’s sense of fear or danger. Parents must have an aura of constant vigilance to stay a step ahead of their autistic child. That is why in 2011, “autism wandering” became an official diagnosis in the United States with its own medical code.

That hour police and Au-Juna’s family spent franticly looking for him could have had a more pleasant outcome if they had an option of locating him with a GPS device. Those options are now available for parents to locate their autistic children.

Although our company, Centralized Vision, specializes in real-time video verification services to prevent theft and vandalism, we also offer various GPS monitoring devices that could quickly locate children with autism after wandering away from their home. Along with our partners at Adiant Solutions, we offer GPS devices that could be used as a keychain, worn as a pendant or bracelet or clipped to a belt. The same devices are also being used by seniors diagnosed with dementia or Alzheimer’s disease, so they can be located after wandering away from their loved ones or assisted-living facilities.

Our safety-certified operators that man our call center at Centralized Vision 24 hours a day are trained to quickly locate a person wearing a GPS device. The operators are also well-versed in communicating with local law enforcement or medical personnel to quickly administer any emergency.

The GPS devices are affordable with annual or monthly service plans to give anyone associated with an autistic child peace of mind if an emergency would occur.

A parent, teacher or care giver still can’t predict when an autistic child may elope. But if a child wanders on their own, now there are options to quickly locate them while being returned to a safe environment. And hopefully a number of situations like the unfortunate one that took Au-Juna’s life can be prevented.

That’s all a mother can ask.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

 

Well Maintained Video Cameras Can Prevent Costly Obstructions

By Tom Vigilante, Jr.

Living in Phoenix during the summer, one might think the only weather element you have to deal with are the hot temperatures. And although those of us that live in the desert still maintain it’s a dry heat, we also have to routinely deal with large-scale dust storms between May and September each year.

More commonly known as haboobs, these massive dust storms sweep through the entire city, causing low visibility for drivers on the roadways and a flurry of news coverage from local television stations. They also leave layers of dirt transfixed on homes, businesses and parked vehicles.

Haboobs also cause problems for us in the video verification services industry because layers of dirt can block a camera’s view while monitoring a company’s property and assets. Light rain mixed with dust turns into dirt spots on the camera lens, causing a nuisance while trying to accurately identify objects on video. Our company, Centralized Vision, provides pro-active protection of property and assets for businesses using remote-camera monitoring with real-time response options. Any obstruction for video cameras we are monitoring could be the difference in preventing a crime or being able to apprehend a perpetrator.

Because Centralized Vision technicians are constantly monitoring numerous video cameras 24 hours a day, we can always alert our clients if there are obstacles in preventing us from protecting their assets.

Below are a few suggestions on how to maintain video cameras in order to provide optimum viewing:

  • Installation: When installing video surveillance cameras, it is imperative to make sure they are directed properly so they cover a full range of the property. Blind spots in camera coverage could allow thieves to escape without having video footage or a photo image to forward to law enforcement authorities.
  • Landscaping: Each month, it is a good idea to make sure bushes and trees are not blocking each camera’s view. High winds and storms can cause branches to fall and constant rain may cause vegetation to grow rapidly, standing in the way of a camera’s view. Landscapers can also hinder proper viewing if they use blowers to clean pathways, causing dust or dirt to collect on the lenses of video cameras.
  • Wiring: Periodically, it is essential to make sure wiring for each camera is not exposed or in danger of being ruined by moisture, animals or insects. Not keeping an eye on this may cause a loss of power to the camera or interrupted viewing because of a short in the wire.
  • Focus: Having a blurred image or video footage makes it more difficult for law enforcement officials to track down criminals. Wind, moisture or various movements can cause a camera to be out of focus.
  • Lighting: Make sure video cameras are not pointing into direct sunlight at certain points of the day to cause a disturbance in coverage. It is also essential to make sure external lighting sources are working so that maximum video surveillance can be maintained at night or in dark settings.

Having a modern video surveillance system along with 24/7 monitoring from Centralized Vision is a great investment to protect a company’s assets and to minimize financial loss. But just like every other investment, periodic maintenance is key to achieving the maximum results.

Tom Vigilante, Jr. is President & Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Executives

Tom Vigilante
President & Founder
Tom Vigilante, Jr. is the President and Founder of Centralized Vision and is an expert in innovative security solutions after spending more than 15 years in the security industry. Headquartered in Phoenix, Centralized Vision is a leading company that offers real-time video surveillance services and personal GPS monitoring and tracking to provide safety and security for companies and families throughout the world.

Vigilante and his wife, Tami, founded Centralized Vision in 2007 after hearing the frustrations of business owners who had difficulty in preventing property damage and theft with un-monitored security cameras. With innovations in technology and increased bandwith on the Internet that enabled live video streaming, Vigilante was able to develop an innovative security platform that provided pro-active protection of property and assets for companies by using remote-camera monitoring with real-time response options. With a call center equipped with safety-certified operators and video technicians 24 hours a day, Centralized Vision now provides real-time video monitoring for companies such as auto dealerships, retail centers, recycling facilities, office buildings and warehouse distribution centers. Centralized Vision also specializes in GPS monitoring and tracking to ensure that people can be located easily and efficiently, including monitoring convicted felons or individuals with special-needs suffering from Alzheimer’s, dementia or autism.Vigilante received his start in the security industry while in high school as a part-time security officer working for Vigilante Security Services (VSS), a small security services company his parents founded in 1988 that has currently grown to more than 500 employees and recognized as Arizona’s No. 1 security company by Ranking Arizona Magazinefor the past 10 years (2001-11).

After attending college and developing a strong business acumen as a leading salesperson for an office solutions company, Vigilante returned to work at VSS as Sales Representative in 1999 and created $2.5 million in sales in the first year. As VSS continued to grow with more efficiency with redeveloped marketing campaigns and customer-service programs, Vigilante was promoted to Vice President, Senior Vice President and Executive Vice President. He currently is active with many associations, such as ASIS International, BOMA International, NAIOP and AACM.Prior to earning a degree in Sociology and minoring in Communication from Arizona State University in 1996, Vigilante played baseball at Glendale Community College, University of Arizona and Point Loma Nazarene University in San Diego.

He and his wife, Tami, currently reside in Scottsdale, Ariz. with their children Dayne and Tatum.


Tami Vigilante
Executive Vice President
& Co-Founder
Tami Vigilante is the Executive Vice President and Co-Founder of Centralized Vision and developed core customer service philosophies that has enabled the company to grow rapidly while maintaining strong client retention. Headquartered in Phoenix, Centralized Vision is a leading company that offers real-time video surveillance services and personal GPS monitoring and tracking to provide safety and security for companies and families throughout the world.

Vigilante and her husband, Tom Jr., founded Centralized Vision in 2007 after hearing the frustrations of business owners who had difficulty in preventing property damage and theft with un-monitored security cameras. She maintains great working relationships with all of the company’s clients while also organizing weekly property reports to accurately showcase their 24/7 monitoring coverage. If there is an incident, Centralized Vision’s clients receive a report immediately along with photo or video images of the occurrence. 

Vigilante also has a hand in assembling the company’s team of technicians that are safety- and CPR-certified and accustomed to accurately communicate with any type of individual, whether it’s a public safety officer or the parent of a child with autism.Vigilante developed her customer service and office management skills while working for IKON Office Solutions for seven years from 1992-97. She began her career as an Office Manager and was quickly promoted to Assistant for the company’s Vice President of Sales & Marketing, which allowed her to develop customer service strategies while networking with new business clients. Vigilante became a Junior Sales Representative and supported a team of five Senior Sales Representatives before owning her own territory as a Sales Representative. She met her husband while working at IKON and left her position to start a family while Tom rejoined his parent’s security company, Vigilante Security Services (VSS), as a Vice President.

Being the mother of two children, Dayne and Tatum, Vigilante could not be happier that Centralized Vision is providing deterrents and services to make the world safer for her family and others to live in.


Eye in the Sky Can Deter Metal, Air Conditioner Thefts

By Tom Vigilante, Jr.

While hot temperatures in the Phoenix area kept most of us indoors during the summer months, some local business owners were unable to keep cool after a number of crimes involving the stripping of air conditioners occurred throughout the Valley.

Recently in Peoria, a band of suspects went on top of a strip mall on Bell Road and removed the parts from 11 air conditioning units. The removal of copper pipes and wiring, backflow vales or anything else with scrap value cost the business owners thousands of dollars in repairs and lost business.

For all of the trouble they caused to others, the criminals received a couple hundred dollars for the metal on the black market.

In 2011 alone, the Phoenix Police Department reported more than 3,000 air conditioning units were dismantled, destroyed or stolen all for their metal – and especially their copper parts. Metal theft has become an epidemic since the economic downturn started in 2008. Law enforcement agencies blame the trend on a combination of the unemployed seeking items to sell for cash and drug addicts looking to finance their next score. Insurance claims arising from metal thefts rose nationwide by 81 percent during the last three years compared with the number of claims filed from 2007-08, according to the National Insurance Crime Bureau.

Local law enforcement agencies are doing their best to track down metal theft suspects and bring them to justice. Some agencies have metal theft task forces and have formed alliances with neighboring cities to stake out and deter criminals from disabling air conditioning units.

At Centralized Vision, we are a deterrent to the recent trend of air conditioning and metal thefts by offering real-time video verification services with monitoring by our team of technicians 24 hours a day. Centralized Vision technicians visually monitor our clients’ property in real time and can dispatch security or law enforcement officers to prevent a crime from occurring. Some of our clients even have one-way audio speakers near video cameras on their property so our technicians can speak to the perpetrators and let them know they are under surveillance. If a criminal does leave the property, we can immediately send video and photo images of the suspect to local law enforcement agencies for an immediate response.

Some of our clients include auto dealerships, retail centers, recycling facilities, office buildings and warehouse distribution centers, and they all have seen a decrease in suspicious activity on their properties.

I always hear from our clients about how happy they are in pro-actively investing into our services at Centralized Vision. It’s definitely a more affordable investment than losing thousands of dollars and an interruption of business if your company is a target of metal theft.

Tom Vigilante, Jr. is the President & Founder of Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

 

 

Scroll to top