The Benefits of Live Monitoring in Hospitals and Care Centers

centralized-vision-live-monitoring-patients-doctorLive monitoring of patients is quickly becoming an integral part of the health care industry. Though patient care is the primary concern of the staff at hospitals, nursing homes, and other care centers, there are many tasks that require staff members to take their attention elsewhere in the course of a day. Live monitoring systems are being implemented in novel ways to increase the quality of patient visits and assist the staff members dedicated to their care.

 

Protecting Patient Lives

The priority of hospitals and other care centers is, of course, the lives of their patients. Doctors, nurses, and other staff members must be vigilant at all times, especially when looking over multiple patients at one time. However, it’s unrealistic to expect one person to monitor several patients without dividing their attention, taking a moment to use the restroom, or performing other job tasks. That’s where the live monitoring services at Centralized Vision can help.

With trained technicians watching over the patients, it ensures that nothing is missed. Patients in need of immediate assistance may not always be able to communicate with their care-givers, but with someone watching, the message to help a particular patient can be sent immediately. For nursing homes and other care centers, dispatching EMT’s in a timely manner can be crucial. For patients already in the hospital, it’s simply a matter of alerting the staff members on duty. This article shows how one hospital was able to drastically reduce the amount of safety issues—including patients falling—with a live monitoring system.

 

General Security and Theft Deterrence

As with other places of business or residences, live monitoring is a great way to ensure the people and objects inside are secure. For a medical or care center, this can be doubly important, as the individuals inside are often sick or otherwise vulnerable. Proper placement of cameras on entrances and exits can ensure that anyone who isn’t a staff member, patient, or approved visitor cannot enter the facility and take advantage of someone who is unable to protect themselves.

In addition to the all-important patient lives that can be guarded with live-monitoring, there are valuable assets inside most care centers that need protection from criminals centralized-vision-live-monitoring-patients-medicineoutside. Expensive equipment is often housed in these facilities, as well as surgical tools and precious oxygen tanks. These resources are not only crucial to the lives of the patients inside, but they could be dangerous if taken into the wrong hands. Expensive medicine is often kept in these facilities as well; it’s equally important to ensure that patients receive their prescriptions and those pharmaceuticals are not stolen for other purposes. Live monitoring in a security capacity can help to safeguard these resources and make sure they are used for their intended purpose.

 

Building Management

Protecting equipment is not only an issue of theft—powerful machines such as those used in hospitals have to be working correctly at all times. Live monitoring of equipment is a great way to avoid costly repairs or emergency situations. Just a few hours without power could make a huge difference for patients relying on machines, and a well-trained eye ensures that all vital systems are functioning correctly and can be ficentralized-vision-live-monitoring-patients-exitxed quickly.

Turning cameras outward can be crucial for care centers as well. As we’ve written about before, natural disasters can wreak havoc on any building if those inside are not alerted in a timely manner. This damage could be compounded in a hospital or care center, with a high volume of already at-risk individuals inside. These could include pregnant women, the elderly, or those with highly contagious diseases. Not to mention, it often takes more time to evacuate a building such as a hospital, due to the state of incapacitation that many of the patients are in. Every second counts in an emergency, and a trained eye can ensure storms, fires, and other emergencies don’t take the care center unaware.

 

Avoiding Malpractice

It’s useful for all employers to keep an eye on their employees—just check out our article on that topic—but when the job being performed involves the care of human lives, it can be crucial to have an eye on staff performance. This can mean deterring internal theft of the valuable assets we already discussed, watching for signs of intentional abuse from care-givers, or simply catching the unintended mistakes that could cost a patient their life.

That’s not to say that doctors, nurses, and other patient care-givers are not already highly trained. It’s more about ensuring that proper protocols are followed for the safety of everyone. A pilot program at one hospital recently found that live monitoring the operating room during procedures helped decrease common errors and improve hygiene during the operations. It’s this sort of result that shows a second pair of eyes always helps when handling the lives of patients.

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CV’s virtual greeter service featured in HOA Advisors magazine

HOA-Advisors_winter2014-PhoenixThe upcoming winter issue of HOA Advisors magazine features an article about how the virtual greeter service provided by Centralized Vision can provide as-good or better security than on-site security personnel at a fraction of the cost.

Technology to the Rescue: Virtual Greeter 75% Less Expensive than On-site Security Officers

Keeping one’s community safe is of primary importance to any HOA. But the cost of hiring on-site security officers can eat up a huge chunk of association resources. Thankfully, new advancements in security systems technology can reduce costs significantly, without sacrificing quality of security.

Here’s a look at what you expect from a good security solution, and the way they are handled by a virtual vs. on-site security service:

  1. Control access – Automated gates can be circumvented by people who tailgate residents as they enter. But if the security officer is sitting at the gate all the time then they can’t be roaming the community on alert for other issues. Centralized monitoring allows the virtual security officer to be everywhere at once – greeting residents vocally at the gate one moment and keeping an eye on a landscaper across the community in the next moment. License plate recording keeps track of who goes in and out.
  1. Recognize residents vs. strangers – A security officer may or may not get out of their car to meet and get to know residents. Facial recognition software and resident database management makes it possible for virtual security technicians to know who’s who and act accordingly.
  1. Monitor visitors such as vendors and landscapers – An on-site security officer can only be in one place at a time, whereas a virtual security technician has access to all community common areas at once.
  1. Detect suspicious activity and intervene – If the on-site officer happens by when suspicious or criminal activity occurs, he can intervene. With real-time remote camera monitoring, suspicious persons are easier to spot and law enforcement authorities can be notified immediately to intervene and pursue suspects.
  1. Keep an eye on your community at all times – Virtual safety-certified technicians are on-call 24/7/365, at one-quarter of the cost of the same availability by an on-site security officer.

With access to cameras, audio speakers, and the residential database live in real-time, virtual security technicians can be proactive, rather than reactive, and provide a level of service that would normally necessitate hiring a full-time on-site security officer.

If your association doesn’t have a budget to support an on-site security officer, or if you have one but would like to use a lot of that money for other projects, a real-time camera monitoring system may be the cost-effective solution you need.

Centralized Vision Partners with Climatec to Provide Video Managed Services at UltraStar Multi-Tainment Center at Ak-Chin Circle

By Tom Vigilante, Jr.

The new UltraStar Multi-Tainment Center at Ak-Chin Circle in Maricopa, Arizona provides many options for families wanting to experience a variety of entertainment options under one roof. The 165,000-square-foot facility features three dining options, bowling, laser tag, arcade games, an amphitheater and a 12-theater movie complex.

To ensure a family-safe environment throughout the facility, Centralized Vision partnered with Climatec to secure a contract with UltraStar Multi-Tainment Center and provide video managed services by monitoring more than 90 security cameras on the property. Centralized Vision currently does video monitor tours of the facility at various times throughout the day from its off-site location and can provide real-time notifications of any disturbances on the property.

The UltraStar Multi-Tainment Center at Ak-Chin Circle is our first collaborative partnership with Climatec, which now allows us to provide remote managed services with a well-respected company on a national stage. Since 1975, Climatec has been a leading provider of advanced building technologies for a wide variety of industries and buildings. Their broad set of offerings allows them to be a single source integrator of critical building systems. They provide safer, more comfortable and more efficient building environments.

Climatec was interested in partnering with Centralized Vision due to increased demand from their current and potential clients requesting video managed services. Some potential customers were reluctant to invest in new technology products from Climatec without having the internal personnel to utilize them to their fullest extent. Centralized Vision eliminates this concern by providing dedicated personnel, also known as Operating Technicians, for Climatec to offer their current and new clients, thus creating a complete service offering to include a variety of remote managed service options.

Our partnership with Climatec will allow us to potentially receive exponential growth throughout the country, exposure to cutting-edge technology and possible access into theme parks, hospitals, schools and sporting venues.

We are fortunate to be aligned with a well-respected company like Climatec. However, the big winners are the numerous people that will experience a safe and secure environment when visiting any of the properties we are collaboratively providing video managed services at.

Centralized Vision to Provide Video Camera Monitoring at Liberty Automotive Group’s 5 Arizona Auto Dealerships

FOR IMMEDIATE RELEASE
December 13, 2012

CENTRALIZED VISION TO PROVIDE VIDEO CAMERA MONITORING

AT LIBERTY AUTOMOTIVE GROUP’S 5 ARIZONA AUTO DEALERSHIPS

Phoenix Video Surveillance Company Adds to List of Auto Dealership It Monitors

(PHOENIX) — Centralized Vision announced today they have signed a contract with Liberty Automotive Group to provide pro-active protection of property and assets by using remote-camera monitoring with real-time response options at the automotive group’s five dealerships throughout Arizona.

Centralized Vision is now actively engaged in video camera monitoring at Liberty Buick, Liberty GMC, Peoria Kia and Goodwrench Autobody in Peoria, Ariz. and Liberty Kia in Prescott Valley, Ariz. Overall, Centralized Vision currently provides camera monitoring at 14 Phoenix-area car dealerships, including properties associated with Earnhardt Auto Centers and Van Tuyl Group and independently-owned Arrowhead Honda in Peoria and San Tan Volkswagen in Gilbert, Ariz.

“Centralized Vision treated us like we were old friends, never tried to sell us more than we needed and made us feel like their No. 1 goal was simply to provide the best protection available,” said Autumn Henderson, General Manager of Liberty Buick-GMC. “We are now paying less, have more protection and are satisfied customers.”

Centralized Vision takes pride in its customer service and being able to tailor pricing to fit within a client’s budget.

“We were able to tailor our monthly pricing to fit within Liberty Automotive Group’s budget while also providing them an opportunity to constantly monitor their dealerships in Arizona,” said Centralized Vision Founder and President Tom Vigilante, Jr. “After sitting down with their leadership team and understanding their needs, we enhanced their video surveillance at each dealership by offering them cutting-edge camera technology that works well with capturing motion and in low-light environments.”

With local news organizations reporting last month an overall surge in violent crime in Maricopa County in 2011, Centralized Vision has seen a spike in growth because of the opportunities it provides to monitor closed-circuit cameras in real time, act as a crime deterrent because of posted signs surrounding its clients’ properties and the ability with one-way audio speakers to warn would-be criminals they are being watched. Video technicians monitoring properties from a centralized Phoenix-based location 24 hours a day have been successful in capturing and arresting trespassers, graffiti taggers and thieves as well as reporting other crimes or threats. Centralized Vision currently monitors nearly 90 clients within the Phoenix metro area and also has operations in Denver and Las Vegas.

Centralized Vision, backed by decades of experience in security services, provides real-time visual monitoring of various businesses, such as auto dealerships, retail centers, recycling facilities, office buildings and warehouse distribution centers. By using the latest in security technology that interfaces with all brands of video equipment and proprietary reporting software, Centralized Vision provides affordable pricing options that fit into any company’s budget.

— CENTRALIZEDVISION.COM —

Real-Time Video Monitoring Could Deter Car Thefts at Phoenix Shopping Malls

By Tom Vigilante, Jr.

With Black Friday and the holiday shopping season fast approaching, Phoenix’s ABC television affiliate recently aired a segment on their evening news about the number of car thefts at Valley shopping malls.

According to research done among car thefts at Phoenix-area malls from September 2011 to August 2012, ABC 15 (KNXV-TV, Ch. 15) reported that Metrocenter in Phoenix had the most occurrences with 84 cars stolen on its property during the 12-month time frame. Arrowhead Towne Center in Glendale ranked second with 56 thefts, Arizona Mills in Tempe was third with 33 and Desert Sky Mall in Phoenix was fourth with 31. Car thefts for other malls included Tempe Marketplace (12), Scottsdale Fashion Square (5), Mesa’s Fiesta Mall (5), Mesa’s Superstition Springs Center (3) and Chandler Fashion Center (2).

The National Insurance Crime Bureau reports that New Year’s Day is the leading holiday for reported vehicle thefts, while Christmas Day repeats annually as the holiday with the fewest reported cars stolen. The NICB reminds drivers to be alert during the busy holiday season by parking in well-lit areas at shopping centers, keeping packages in the trunk or out of sight and making sure vehicles are locked while parked.

Although Phoenix led the nation in auto thefts in 2002, NCIB data now ranks the Valley 60th among 366 metro areas in car thefts. According to the Arizona Republic, the decrease in car thefts can be attributed to the creation by the Arizona State Legislature of the Arizona Automobile Theft Authority, which trains police officers, provides funding for prosecutors dealing in auto-theft cases and issues bait cars to lure thieves.

While the decrease in auto thefts in the Phoenix metropolitan area has decreased significantly, there is still work to be done to prevent additional displeasure for car owners in the future.

Centralized Vision provides pro-active protection of properties and assets by using remote-camera monitoring with real-time response actions for companies, including strip malls and shopping centers. We have a technician at our corporate headquarters monitor closed-circuit video cameras throughout parking lots and closed-off areas of various shopping centers 24 hours a day to prevent car thefts, trespassing and personal attacks.

When our technician views a crime being committed on camera, he or she can immediately alert local law enforcement to dispatch police officers to the property, and even provide them with a photo or video in real time to track down the suspect. Some of our client’s CCTV cameras are equipped with voice response features, allowing Centralized Vision technicians to warn a suspect they are being watched on video and deter a crime from being committed.

Although Christmas shoppers can take precautions to prevent their automobile from being stolen at Phoenix shopping centers, it is always a good idea for malls to invest in additional resources to make their customers feel safe during the holiday season.

Tom Vigilante, Jr. is President & Founder of Centralized Vision, which has offices in Phoenix, Las Vegas and Denver. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Centralized Vision Camera Monitoring Leads to Copper Theft Arrest at Phoenix Recycling Facility

After a Centralized Vision technician noticed suspicious activity while monitoring surveillance cameras at a Phoenix recycling facility around 6 p.m. on October 27, 2012, he alerted the Phoenix Police Department about the incident. As the tech zoomed in with the security camera, he noticed the trespasser in the bottom-right corner of the screen was wearing a light-colored bandana over his face and a dark hat while he was removing copper metal from the facility.

At 6:13 p.m., Phoenix Police arrived at the facility and five officers along with a K-9 unit were allowed on the facility’s grounds to look for the suspect. As the officers and K-9 looked for the suspect on foot, camera surveillance showed a Phoenix Police helicopter shining its lights from above trying to find the suspect. At 7:14 p.m., Phoenix Police notified the Centralized Vision technician that the suspect was found and arrested.

Metal theft has become an epidemic in Arizona since the economic downturn started in 2008. Law enforcement agencies blame the trend on a combination of the unemployed seeking items to sell for cash and drug addicts looking to finance their next score. Insurance claims arising from metal thefts rose nationwide by 81 percent during the last three years compared with the number of claims filed from 2007-08, according to the National Insurance Crime Bureau.

Businesses Investing Into Security Camera Monitoring Can Save Money on Insurance Premiums

By Tami Vigilante

As small-business owners, my husband, Tom, and I are always looking at efficient ways to run our company. Whether it is eliminating unneeded expenses or shifting dollars from one area to another, we look at various ways to be efficient and grow our business at the same time.

The services we offer at Centralized Vision can save other businesses money as well.

Investing into a camera surveillance system and video monitoring from Centralized Vision could pay for itself in the form of decreased insurance premiums. Many insurance companies will discount company’s premiums from 10 to 20 percent when CCTV security cameras are in place to provide added safety on the property.

Why would insurance companies discount premiums for a company that has camera surveillance and monitoring?

• Having video cameras in plain sight throughout the property and Centralized Vision-branded signs that warn people they are being monitored is enough to act as a deterrent to warn criminals from attempting anything illegal.
• If a crime does occur, our technicians monitoring the property 24 hours a day can dispatch law enforcement officials to possibly stop the criminal act in process and provide photo or video evidence that could be used to convict the suspect in court.
• Having a video monitoring service available to provide evidence for employees filing false worker’s compensation insurance claims could be very beneficial for small-business owners.

Affordability is one our company’s core principles. Protecting a valuable asset is not an expensive investment because we use the latest in security technology from a centralized location to provide affordable pricing options that fit into any company’s budget.

Businesses with monitoring of a camera surveillance system will not only be able to protect themselves from criminal activity on their property, they will also be able to run a more efficient business due to decreased insurance costs.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision, which has offices in Phoenix, Las Vegas and Denver. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Naked Man Caught on Video Surveillance While Trespassing at Phoenix Shopping Center

Centralized Vision’s video monitoring technician immediately alerted the Phoenix Police Department after noticing from a surveillance camera that a white male was trespassing in a fenced-off area on the property of the West Highland Shopping Center in west Phoenix during the evening on October 9.

After going behind a trash dumpster on the property, the white male proceeded to remove his clothes until he was naked and appeared to be looking at a magazine. A Phoenix Police vehicle can be seen in the background midway through the video while the male trespasser maneuvers around the trash dumpster. Phoenix Police also dispatched a helicopter to the scene as bright lights can be seen shining on the suspect while he hides behind the dumpster. The male was able to put a few items of his clothing back on and then was seen walking out of the view of the camera monitoring the scene as a police car arrives near the trash dumpster.

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Centralized Vision’s Real-Time Monitoring Catches Suspect Syphoning Gas

Centralized Vision’s real-time monitoring noticed suspicious activity when a black SUV pulled up to a white van on the property of one of its clients. A Centralized Vision technician on duty that was monitoring the client’s property in real time and zoomed in with the PTZ camera to notice the driver of the black SUV looking suspicious after he opened both passenger side doors of the vehicle and occasionally bent down between the vehicles to look at something. It was determined the suspect was syphoning gas from the white van using a device in his black SUV. The on-duty technician immediately alerted the company’s security patrol and local law enforcement authorities, but the suspect in the black SUV left the property before the police arrived.

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Police Say Dumpster Diving Can Lead to Theft & Property Damage

By Tami Vigilante

I routinely receive various crime prevention tips from local police departments because of the great relationships Centralized Vision has established with local law enforcement agencies. A recent email I received from the Peoria Police Department is worth passing along because it warns businesses about the circumstances if people are going through trash dumpsters on their property.

Peoria Police warn businesses that they could be held liable if information in their trash is left unprotected. While people may be “dumpster diving” for treasures, they can also collect customers’ personal identity information, business information or precious metals that can be resold on the black market. The Peoria Police Department highlighted Sec. 22-9 of their criminal code that addresses “disturbing contents of containers”:

(a) Any person not authorized by the City to utilize for other than its intended purpose the lid from any solid waste or recycling container.
(b) Any person not authorized by the responsible party to remove, collect or disturb the solid waste and recyclables stored in such containers or to remove from a solid waste or recycling container any solid waste or recyclables
(i) set out for recycling or collection and disposable by the City, licenses solid waste contractors, their agents or assigns or
(ii) deposited at a City recycling drop-off center. This prohibition does not apply to law enforcement officers acting within the scope of their official duties.
(c) Any person to scatter solid waste or recyclables upon any private or public property.

Centralized Vision offers an innovative security platform that provides pro-active protection of property and assets for companies by using remote-camera monitoring with real-time response options that act as a crime deterrent. Our technicians visually monitor our clients’ property in real time and can dispatch security or law enforcement officers to prevent dumpster divers from collecting a company’s private information.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

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