Increase in Auto Inventory Could Lead to Potential Criminal Activity at Car Dealerships

By Tom Vigilante, Jr.

The current economic rebound has been great news for auto dealerships throughout the United States.

According to a recent J.D. Powers and Associates study, new cars and trucks sales are expected to reach nearly 1.5 million vehicles in March and experts are forecasting that 15.3 million automobiles will be sold in 2013.

Because growth in auto sales is outperforming earlier expectations, dealerships in Arizona are adding more vehicles on their lots to satisfy customer’s demands. However, an increase in an auto dealer’s inventory may also bring the potential of theft, vandalism and trespassing at dealerships.

Providing real-time video managed services for auto dealerships has developed into a core part of our business at Centralized Vision. With the addition of Earnhardt Cadillac in North Scottsdale and Desert Cadillac in Scottsdale as clients recently, Centralized Vision now monitors 16 auto dealerships in the Phoenix metropolitan area.

By providing remote-camera monitoring with real-time response actions, our technicians have been successful in capturing and arresting trespassers, graffiti taggers and thieves on the property of various clients, including car dealerships. Centralized Vision posts signs throughout our client’s properties to act as deterrents and if available, has the ability to utilize one or two-way audio speakers, to speak throughout the property with, to warn would-be criminals that they are being watched. Our service has proven to be a more affordable and efficient option when compared to other similar security options, with savings up to 85 percent less than the typical physical security officer.

As long as the economy continues to grow, people will continue to purchase big-ticket items like new vehicles. Centralized Vision’s service is designed to eliminate petty theft and vandalism and to ensure vehicles remain on the lot so auto dealers can meet consumer’s demands.

Tom Vigilante, Jr. is President & Founder of Centralized Vision, which has offices in Phoenix, Las Vegas and Denver. For more information on real-time video managed services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Scottsdale Police Arrest Metal Thieves After Video Surveillance Capture at Vacant Auto Dealership

By Tom Vigilante, Jr.

A large portion of our client base at Centralized Vision that we provide video surveillance monitoring for are auto dealerships throughout the Phoenix metropolitan area. Overall, we provide remote-camera monitoring with real-time response options at 14 car dealerships in Arizona.

The dealerships have a variety of reasons (theft, trespassing, vandalism) of why they would need a company like ours to routinely monitor closed-circuit video cameras on their properties at various times throughout the day. However, a technician at our centralized tech center noticed suspicious activity after seeing two trespassers on camera recently at the vacant Infiniti of Scottsdale dealership we monitor in Scottsdale.

As you can see while watching the video, the cameras we monitor caught two suspects climbing over a locked gate on the property. After numerous cameras on the property provided detailed video images of the two suspects collecting copper pipes and other metals, our technician contacted the Scottsdale Police Department’s dispatch operator to alert local authorities of the criminal activity.

Within five minutes, one Scottsdale police officer was at the property, and another unit arrived at the auto dealership shortly after. Later in the video, the police officers can be seen arresting the suspects and also locating a bag of metal objects the criminals stashed on the property. The Scottsdale police officers were in contact with our technician to verify they were apprehending the correct people.

Although we usually see people trying to steal copper and other metals from recycling facilities we monitor, this video capture is proof that any crime can be committed on the property of various types of businesses.

Tom Vigilante, Jr. is President & Founder of Centralized Vision, which has offices in Phoenix, Las Vegas and Denver. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Centralized Vision to Provide Video Camera Monitoring at Liberty Automotive Group’s 5 Arizona Auto Dealerships

FOR IMMEDIATE RELEASE
December 13, 2012

CENTRALIZED VISION TO PROVIDE VIDEO CAMERA MONITORING

AT LIBERTY AUTOMOTIVE GROUP’S 5 ARIZONA AUTO DEALERSHIPS

Phoenix Video Surveillance Company Adds to List of Auto Dealership It Monitors

(PHOENIX) — Centralized Vision announced today they have signed a contract with Liberty Automotive Group to provide pro-active protection of property and assets by using remote-camera monitoring with real-time response options at the automotive group’s five dealerships throughout Arizona.

Centralized Vision is now actively engaged in video camera monitoring at Liberty Buick, Liberty GMC, Peoria Kia and Goodwrench Autobody in Peoria, Ariz. and Liberty Kia in Prescott Valley, Ariz. Overall, Centralized Vision currently provides camera monitoring at 14 Phoenix-area car dealerships, including properties associated with Earnhardt Auto Centers and Van Tuyl Group and independently-owned Arrowhead Honda in Peoria and San Tan Volkswagen in Gilbert, Ariz.

“Centralized Vision treated us like we were old friends, never tried to sell us more than we needed and made us feel like their No. 1 goal was simply to provide the best protection available,” said Autumn Henderson, General Manager of Liberty Buick-GMC. “We are now paying less, have more protection and are satisfied customers.”

Centralized Vision takes pride in its customer service and being able to tailor pricing to fit within a client’s budget.

“We were able to tailor our monthly pricing to fit within Liberty Automotive Group’s budget while also providing them an opportunity to constantly monitor their dealerships in Arizona,” said Centralized Vision Founder and President Tom Vigilante, Jr. “After sitting down with their leadership team and understanding their needs, we enhanced their video surveillance at each dealership by offering them cutting-edge camera technology that works well with capturing motion and in low-light environments.”

With local news organizations reporting last month an overall surge in violent crime in Maricopa County in 2011, Centralized Vision has seen a spike in growth because of the opportunities it provides to monitor closed-circuit cameras in real time, act as a crime deterrent because of posted signs surrounding its clients’ properties and the ability with one-way audio speakers to warn would-be criminals they are being watched. Video technicians monitoring properties from a centralized Phoenix-based location 24 hours a day have been successful in capturing and arresting trespassers, graffiti taggers and thieves as well as reporting other crimes or threats. Centralized Vision currently monitors nearly 90 clients within the Phoenix metro area and also has operations in Denver and Las Vegas.

Centralized Vision, backed by decades of experience in security services, provides real-time visual monitoring of various businesses, such as auto dealerships, retail centers, recycling facilities, office buildings and warehouse distribution centers. By using the latest in security technology that interfaces with all brands of video equipment and proprietary reporting software, Centralized Vision provides affordable pricing options that fit into any company’s budget.

— CENTRALIZEDVISION.COM —

Catching Female Trespassing Suspect Proves Centralized Vision’s Role as Crime Deterrent


Centralized Vision sees female suspect trespassing on client’s property and calls Phoenix Police at 8:03 p.m.

At 8:50 p.m., Phoenix Police officers escort female suspect from secured area of the property without an arrest.

By Tom Vigilante

What separates Centralized Vision from most security companies is that we offer remote-camera monitoring with real-time response options. Centralized Vision’s 24-hour technicians constantly monitor our clients’ property and assets through video verification and serve as a deterrent to prevent crimes from occurring.

To further prove that point, one of our technicians was recently monitoring the video feed during routine tours of the security cameras at the West Highland Shopping Center in Phoenix one evening. Around 8 p.m., our technician noticed a female walking around the loading dock that was in a secured area behind Food City. At 8:03 p.m., our technician called the Phoenix Police Department’s dispatch and described the female trespassing suspect to them. Phoenix Police dispatched a unit to the shopping center at 8:06 p.m., and by 8:11 p.m. a police officer had arrived on the east side of the property. The police officer did a quick visual inspection while patrolling the property but did not see the female suspect and left the property at 8:16 p.m.

After another tour of the video feed from the shopping center at 8:23 p.m., our technician noticed the female suspect was still trespassing on the property and called the Phoenix Police Department’s dispatch again. Two police officers arrived on site at the shopping center at 8:50 p.m. and found the female suspect. They alerted the female that she was in a secure area at the shopping center and that she was trespassing. The police officers escorted the female suspect off the property at 9:02 p.m. and left the scene.

Although the female suspect was not arrested, an example like this shows how Centralized Vision acts as a deterrent to criminal activity on our clients’ property in addition to the perseverance of our technicians to work with local police departments as a team. We have established great relationships with local law enforcement agencies so that they can trust our technicians for giving them detailed information when we call them after witnessing criminal activity.

Tom Vigilante, Jr. is President & Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Well Maintained Video Cameras Can Prevent Costly Obstructions

By Tom Vigilante, Jr.

Living in Phoenix during the summer, one might think the only weather element you have to deal with are the hot temperatures. And although those of us that live in the desert still maintain it’s a dry heat, we also have to routinely deal with large-scale dust storms between May and September each year.

More commonly known as haboobs, these massive dust storms sweep through the entire city, causing low visibility for drivers on the roadways and a flurry of news coverage from local television stations. They also leave layers of dirt transfixed on homes, businesses and parked vehicles.

Haboobs also cause problems for us in the video verification services industry because layers of dirt can block a camera’s view while monitoring a company’s property and assets. Light rain mixed with dust turns into dirt spots on the camera lens, causing a nuisance while trying to accurately identify objects on video. Our company, Centralized Vision, provides pro-active protection of property and assets for businesses using remote-camera monitoring with real-time response options. Any obstruction for video cameras we are monitoring could be the difference in preventing a crime or being able to apprehend a perpetrator.

Because Centralized Vision technicians are constantly monitoring numerous video cameras 24 hours a day, we can always alert our clients if there are obstacles in preventing us from protecting their assets.

Below are a few suggestions on how to maintain video cameras in order to provide optimum viewing:

  • Installation: When installing video surveillance cameras, it is imperative to make sure they are directed properly so they cover a full range of the property. Blind spots in camera coverage could allow thieves to escape without having video footage or a photo image to forward to law enforcement authorities.
  • Landscaping: Each month, it is a good idea to make sure bushes and trees are not blocking each camera’s view. High winds and storms can cause branches to fall and constant rain may cause vegetation to grow rapidly, standing in the way of a camera’s view. Landscapers can also hinder proper viewing if they use blowers to clean pathways, causing dust or dirt to collect on the lenses of video cameras.
  • Wiring: Periodically, it is essential to make sure wiring for each camera is not exposed or in danger of being ruined by moisture, animals or insects. Not keeping an eye on this may cause a loss of power to the camera or interrupted viewing because of a short in the wire.
  • Focus: Having a blurred image or video footage makes it more difficult for law enforcement officials to track down criminals. Wind, moisture or various movements can cause a camera to be out of focus.
  • Lighting: Make sure video cameras are not pointing into direct sunlight at certain points of the day to cause a disturbance in coverage. It is also essential to make sure external lighting sources are working so that maximum video surveillance can be maintained at night or in dark settings.

Having a modern video surveillance system along with 24/7 monitoring from Centralized Vision is a great investment to protect a company’s assets and to minimize financial loss. But just like every other investment, periodic maintenance is key to achieving the maximum results.

Tom Vigilante, Jr. is President & Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Real Time Video Monitoring

Centralized Vision offers an innovative security platform that provides pro-active protection of property and assets for companies by using remote-camera monitoring with real-time response options.

Our technicians visually monitor our clients’ property in real time and can dispatch security or law enforcement officers to prevent a crime.

We offer the latest in security technology that interfaces with all brands of video equipment and proprietary reporting software.

Technicians at our centralized location also process, store and protect video surveillance footage if needed for future use.

Our call center is equipped with safety-certified operators and video technicians 24 hours a day.

By using the latest in security technology from a centralized location, Centralized Vision provides affordable pricing options that fit into any company’s budget.

We invest many resources into building client relationships by constantly keeping an open line of communication with our customers by providing weekly property reports and always asking how we can provide better services.

 

Executives

Tom Vigilante
President & Founder
Tom Vigilante, Jr. is the President and Founder of Centralized Vision and is an expert in innovative security solutions after spending more than 15 years in the security industry. Headquartered in Phoenix, Centralized Vision is a leading company that offers real-time video surveillance services and personal GPS monitoring and tracking to provide safety and security for companies and families throughout the world.

Vigilante and his wife, Tami, founded Centralized Vision in 2007 after hearing the frustrations of business owners who had difficulty in preventing property damage and theft with un-monitored security cameras. With innovations in technology and increased bandwith on the Internet that enabled live video streaming, Vigilante was able to develop an innovative security platform that provided pro-active protection of property and assets for companies by using remote-camera monitoring with real-time response options. With a call center equipped with safety-certified operators and video technicians 24 hours a day, Centralized Vision now provides real-time video monitoring for companies such as auto dealerships, retail centers, recycling facilities, office buildings and warehouse distribution centers. Centralized Vision also specializes in GPS monitoring and tracking to ensure that people can be located easily and efficiently, including monitoring convicted felons or individuals with special-needs suffering from Alzheimer’s, dementia or autism.Vigilante received his start in the security industry while in high school as a part-time security officer working for Vigilante Security Services (VSS), a small security services company his parents founded in 1988 that has currently grown to more than 500 employees and recognized as Arizona’s No. 1 security company by Ranking Arizona Magazinefor the past 10 years (2001-11).

After attending college and developing a strong business acumen as a leading salesperson for an office solutions company, Vigilante returned to work at VSS as Sales Representative in 1999 and created $2.5 million in sales in the first year. As VSS continued to grow with more efficiency with redeveloped marketing campaigns and customer-service programs, Vigilante was promoted to Vice President, Senior Vice President and Executive Vice President. He currently is active with many associations, such as ASIS International, BOMA International, NAIOP and AACM.Prior to earning a degree in Sociology and minoring in Communication from Arizona State University in 1996, Vigilante played baseball at Glendale Community College, University of Arizona and Point Loma Nazarene University in San Diego.

He and his wife, Tami, currently reside in Scottsdale, Ariz. with their children Dayne and Tatum.


Tami Vigilante
Executive Vice President
& Co-Founder
Tami Vigilante is the Executive Vice President and Co-Founder of Centralized Vision and developed core customer service philosophies that has enabled the company to grow rapidly while maintaining strong client retention. Headquartered in Phoenix, Centralized Vision is a leading company that offers real-time video surveillance services and personal GPS monitoring and tracking to provide safety and security for companies and families throughout the world.

Vigilante and her husband, Tom Jr., founded Centralized Vision in 2007 after hearing the frustrations of business owners who had difficulty in preventing property damage and theft with un-monitored security cameras. She maintains great working relationships with all of the company’s clients while also organizing weekly property reports to accurately showcase their 24/7 monitoring coverage. If there is an incident, Centralized Vision’s clients receive a report immediately along with photo or video images of the occurrence. 

Vigilante also has a hand in assembling the company’s team of technicians that are safety- and CPR-certified and accustomed to accurately communicate with any type of individual, whether it’s a public safety officer or the parent of a child with autism.Vigilante developed her customer service and office management skills while working for IKON Office Solutions for seven years from 1992-97. She began her career as an Office Manager and was quickly promoted to Assistant for the company’s Vice President of Sales & Marketing, which allowed her to develop customer service strategies while networking with new business clients. Vigilante became a Junior Sales Representative and supported a team of five Senior Sales Representatives before owning her own territory as a Sales Representative. She met her husband while working at IKON and left her position to start a family while Tom rejoined his parent’s security company, Vigilante Security Services (VSS), as a Vice President.

Being the mother of two children, Dayne and Tatum, Vigilante could not be happier that Centralized Vision is providing deterrents and services to make the world safer for her family and others to live in.


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