Centralized Vision Builds Relationships with Security Camera Providers at ISC West Conference

By Tami Vigilante

Tom and I just returned from a three-day trip to Las Vegas to attend the International Security Conference West show at the Sands Convention Center, where we established great relationships with various security camera software and equipment providers throughout the country to become advocates of Centralized Vision.

ISC West is the largest annual gathering of the security industry in the United States. Each year, security industry brands launch new products, solutions and technologies to the more than 23,000 security professionals visiting Las Vegas. There was more than $50 billion in buying power walking the aisles during the conference’s three days, showing how healthy the Security Industry Association is that represents all of the more than 350 security product manufacturers and service providers.

We met with numerous security camera companies, including Sony, OnSSI and Axis Communications, and video security software companies, Proximex, CNL and VidSys, to discuss if they could offer our video monitoring service in contracts to their customers, as a value add to enhance their solution. We also learned about new video security system camera technology that will be available soon, along with new software platforms that can be used to enhance our real-time video managed services.

Although we are one of the top-ranked security companies in Phoenix AZ, we were able to discuss business deals with conference attendees from anywhere in the country because we can connect our tech center monitoring service to any video camera systems around the world. Centralized Vision’s video surveillance system monitoring is very affordable and our security technology interfaces with all brands of video equipment and proprietary reporting software.

We are excited about further developing the relationships we made with numerous security industry companies at ISC West. We are also counting down the days to return to Las Vegas for ISC West in 2014.

Centralized Vision Adding More Space at Phoenix Corporate Headquarters

By Tami Vigilante

I read an article recently that said small business optimism levels were down during the last quarter of 2012 after reports from the National Federation of Independent Businesses (NFIB) showed slow sales were holding back job growth and expansion plans.

Whether these reports were true or just political propaganda surrounding Election Day in November, I can honestly say we are not seeing any signs of slow sales at Centralized Vision. We grew our revenues 30 percent in 2012 during our company’s fifth year of existence. My husband, Tom, and I are optimistic about the video security monitoring industry because of the efficiencies and inexpensive costs we can provide our clients looking to enhance their security needs.

We are so excited about our future at Centralized Vision that we recently have begun expanding our footprint at our corporate headquarters in Phoenix. We have already started construction on adding 400 square feet of office space that will house our new tech center, allowing us to increase to a total of six work stations for our techs to monitor our clients’ properties and assets from. Each tech can comfortably monitor 40-50 clients at each work station while also completing online logs from our centralized location that is manned 24 hours a day.

Construction will be completed during the first half of February, allowing us to serve the many clients we will be taking on in the near future. If we keep growing at our current rate, we will probably have to add additional space in a few more years.

Hopefully other small businesses in Arizona and throughout the U.S. will be able to say the same in the near future.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094. 1717 West Northern Avenue #200. Phoenix, Arizona 85021

Centralized Vision is adding an additional 400 square feet of office space for the company's new tech center in 2013.

Centralized Vision Tabs Casey Casdorph as Company’s 2012 “Tech of the Year”

By Tami Vigilante

My husband, Tom, and I have seen incredible growth for our company in the video security monitoring industry since starting Centralized Vision five years ago. In 2012, we grew our revenues more than 30 percent and expect similar growth in 2013 as well.

The main ingredient that has allowed our company to grow exceptionally fast is the family atmosphere we created at Centralized Vision. We have a group of dedicated employees that are passionate about their jobs and understand the importance of protecting the assets that Centralized Vision is contracted to monitor for our clients.

However, Casey Casdorph stood out among all of the employees at our company this past year and was named Centralized Vision’s 2012 Tech of the Year.

Casey Casdorph
As a tech working from our centralized tech center at company headquarters in Phoenix, Casey monitors closed-circuit security feeds from surveillance cameras located on the properties we manage for our clients.When seeing suspicious activity through the camera surveillance monitors on his computer screen, Casey logs the activity in our computer system and can use a variety of methods to deter the suspect from committing a crime, including dispatching local law-enforcement authorities to the property.

In 2012 alone, Casey captured seven suspects on camera either trespassing or stealing from properties we monitor. One incident included a naked male trespasser near a trash dumpster behind a West Phoenix shopping center that attracted the attention of the Phoenix Police Department and its police helicopter hovering above the property. Video surveillance Casey captured from the incident was broadcast on local Phoenix television stations 3TV (KTVK-Ch. 3) and Fox 10 (KSAZ-TV, Ch. 10) during their nightly newscasts in October 2012. Casey also captured suspects steeling copper and other metals on video from a recycling facility Centralized Vision monitors in 2012.

Casey started working for Centralized Vision in July 2011 and focused on Information Technology while earning an AA degree from Phoenix College. He plans to pursue his Bachelor’s degree in the near future.

Congratulations Casey on being named Tech of the Year and providing deterrents and services to make the community safer for our family and others to live in.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Businesses Investing Into Security Camera Monitoring Can Save Money on Insurance Premiums

By Tami Vigilante

As small-business owners, my husband, Tom, and I are always looking at efficient ways to run our company. Whether it is eliminating unneeded expenses or shifting dollars from one area to another, we look at various ways to be efficient and grow our business at the same time.

The services we offer at Centralized Vision can save other businesses money as well.

Investing into a camera surveillance system and video monitoring from Centralized Vision could pay for itself in the form of decreased insurance premiums. Many insurance companies will discount company’s premiums from 10 to 20 percent when CCTV security cameras are in place to provide added safety on the property.

Why would insurance companies discount premiums for a company that has camera surveillance and monitoring?

• Having video cameras in plain sight throughout the property and Centralized Vision-branded signs that warn people they are being monitored is enough to act as a deterrent to warn criminals from attempting anything illegal.
• If a crime does occur, our technicians monitoring the property 24 hours a day can dispatch law enforcement officials to possibly stop the criminal act in process and provide photo or video evidence that could be used to convict the suspect in court.
• Having a video monitoring service available to provide evidence for employees filing false worker’s compensation insurance claims could be very beneficial for small-business owners.

Affordability is one our company’s core principles. Protecting a valuable asset is not an expensive investment because we use the latest in security technology from a centralized location to provide affordable pricing options that fit into any company’s budget.

Businesses with monitoring of a camera surveillance system will not only be able to protect themselves from criminal activity on their property, they will also be able to run a more efficient business due to decreased insurance costs.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision, which has offices in Phoenix, Las Vegas and Denver. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Dangers Associated with Autistic Children Wandering Away is Preventable

By Tami Vigilante

My life revolves around my two children.

Like most mothers, my day starts by getting them out of bed, making sure they eat breakfast and then driving both to school – hopefully on time so they are not late for their first class. After school, the daily tasks usually consist of getting Dayne to his flag-football practice or Tatum to her dance class while balancing time with their friends and making sure homework is done. And on the weekends, along with my husband Tom, we all spend time as a family doing various activities.

Knowing how much my children are a part of my life, it broke my heart to read an Arizona Republic article earlier this summer of how a mother lost her 9-year-old boy in Mesa, Arizona. Her son, Au-Juna, was struck and killed by a truck after wandering out on the freeway.

Two hours before being killed, Au-Juna was with his two brothers and sister having fun playing in the neighborhood. When Au-Juna didn’t return with his siblings to their Mesa apartment, their aunt, who was babysitting at the time, alerted the police he was missing. Mesa police spent an hour trying to locate Au-Juna until receiving a 911 call that a child was struck and killed on the U.S. 60 freeway – five miles from his apartment.

Au-Juna had wandered away because he was autistic.

Children with autism suffer from a developmental disorder that affects their social interactions, language and behavior, causing some to wander without a typical person’s sense of fear or danger. Parents must have an aura of constant vigilance to stay a step ahead of their autistic child. That is why in 2011, “autism wandering” became an official diagnosis in the United States with its own medical code.

That hour police and Au-Juna’s family spent franticly looking for him could have had a more pleasant outcome if they had an option of locating him with a GPS device. Those options are now available for parents to locate their autistic children.

Although our company, Centralized Vision, specializes in real-time video verification services to prevent theft and vandalism, we also offer various GPS monitoring devices that could quickly locate children with autism after wandering away from their home. Along with our partners at Adiant Solutions, we offer GPS devices that could be used as a keychain, worn as a pendant or bracelet or clipped to a belt. The same devices are also being used by seniors diagnosed with dementia or Alzheimer’s disease, so they can be located after wandering away from their loved ones or assisted-living facilities.

Our safety-certified operators that man our call center at Centralized Vision 24 hours a day are trained to quickly locate a person wearing a GPS device. The operators are also well-versed in communicating with local law enforcement or medical personnel to quickly administer any emergency.

The GPS devices are affordable with annual or monthly service plans to give anyone associated with an autistic child peace of mind if an emergency would occur.

A parent, teacher or care giver still can’t predict when an autistic child may elope. But if a child wanders on their own, now there are options to quickly locate them while being returned to a safe environment. And hopefully a number of situations like the unfortunate one that took Au-Juna’s life can be prevented.

That’s all a mother can ask.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

 

Executives

Tom Vigilante
President & Founder
Tom Vigilante, Jr. is the President and Founder of Centralized Vision and is an expert in innovative security solutions after spending more than 15 years in the security industry. Headquartered in Phoenix, Centralized Vision is a leading company that offers real-time video surveillance services and personal GPS monitoring and tracking to provide safety and security for companies and families throughout the world.

Vigilante and his wife, Tami, founded Centralized Vision in 2007 after hearing the frustrations of business owners who had difficulty in preventing property damage and theft with un-monitored security cameras. With innovations in technology and increased bandwith on the Internet that enabled live video streaming, Vigilante was able to develop an innovative security platform that provided pro-active protection of property and assets for companies by using remote-camera monitoring with real-time response options. With a call center equipped with safety-certified operators and video technicians 24 hours a day, Centralized Vision now provides real-time video monitoring for companies such as auto dealerships, retail centers, recycling facilities, office buildings and warehouse distribution centers. Centralized Vision also specializes in GPS monitoring and tracking to ensure that people can be located easily and efficiently, including monitoring convicted felons or individuals with special-needs suffering from Alzheimer’s, dementia or autism.Vigilante received his start in the security industry while in high school as a part-time security officer working for Vigilante Security Services (VSS), a small security services company his parents founded in 1988 that has currently grown to more than 500 employees and recognized as Arizona’s No. 1 security company by Ranking Arizona Magazinefor the past 10 years (2001-11).

After attending college and developing a strong business acumen as a leading salesperson for an office solutions company, Vigilante returned to work at VSS as Sales Representative in 1999 and created $2.5 million in sales in the first year. As VSS continued to grow with more efficiency with redeveloped marketing campaigns and customer-service programs, Vigilante was promoted to Vice President, Senior Vice President and Executive Vice President. He currently is active with many associations, such as ASIS International, BOMA International, NAIOP and AACM.Prior to earning a degree in Sociology and minoring in Communication from Arizona State University in 1996, Vigilante played baseball at Glendale Community College, University of Arizona and Point Loma Nazarene University in San Diego.

He and his wife, Tami, currently reside in Scottsdale, Ariz. with their children Dayne and Tatum.


Tami Vigilante
Executive Vice President
& Co-Founder
Tami Vigilante is the Executive Vice President and Co-Founder of Centralized Vision and developed core customer service philosophies that has enabled the company to grow rapidly while maintaining strong client retention. Headquartered in Phoenix, Centralized Vision is a leading company that offers real-time video surveillance services and personal GPS monitoring and tracking to provide safety and security for companies and families throughout the world.

Vigilante and her husband, Tom Jr., founded Centralized Vision in 2007 after hearing the frustrations of business owners who had difficulty in preventing property damage and theft with un-monitored security cameras. She maintains great working relationships with all of the company’s clients while also organizing weekly property reports to accurately showcase their 24/7 monitoring coverage. If there is an incident, Centralized Vision’s clients receive a report immediately along with photo or video images of the occurrence. 

Vigilante also has a hand in assembling the company’s team of technicians that are safety- and CPR-certified and accustomed to accurately communicate with any type of individual, whether it’s a public safety officer or the parent of a child with autism.Vigilante developed her customer service and office management skills while working for IKON Office Solutions for seven years from 1992-97. She began her career as an Office Manager and was quickly promoted to Assistant for the company’s Vice President of Sales & Marketing, which allowed her to develop customer service strategies while networking with new business clients. Vigilante became a Junior Sales Representative and supported a team of five Senior Sales Representatives before owning her own territory as a Sales Representative. She met her husband while working at IKON and left her position to start a family while Tom rejoined his parent’s security company, Vigilante Security Services (VSS), as a Vice President.

Being the mother of two children, Dayne and Tatum, Vigilante could not be happier that Centralized Vision is providing deterrents and services to make the world safer for her family and others to live in.


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