Phoenix TV Station Discusses Surveillance Cameras with Centralized Vision After Boston Marathon Bombing

With the FBI and Boston Police Department reviewing every photo and piece of video footage they can gather from the Boston Marathon bombing tragedy on April 15, 3TV television reporter Jared Dillingham looked into the increasing role of surveillance camera video and how it is being used in solving various crimes.

Dillingham interviewed Centralized Vision President and Founder Tom Vigilante Jr. about how the Phoenix metropolitan area is increasingly being monitored by more video security systems. Centralized Vision recently expanded its video monitoring service center in Central Phoenix after growing its client base by 30 percent in 2012.

“It’s pretty safe to say that somewhere somehow you are being watched,” Vigilante told Dillingham.

The real-time video verification services provided on the more than 5,000 cameras Centralized Vision monitors in the Phoenix area has helped local police departments make a couple of arrests each month to protect its clients’ assets.

“Improving technology, dropping costs and improving crime fighting are giving more birds’ eye views of everything we do,” Dillingham said in the segment.

Hopefully, the presence of security cameras at large public gatherings, sporting events and office buildings will deter criminals from committing these devastating acts of violence in the future. Because of technology and enhanced communications methods, it is nearly certain they will be brought to justice.

Increase in Auto Inventory Could Lead to Potential Criminal Activity at Car Dealerships

By Tom Vigilante, Jr.

The current economic rebound has been great news for auto dealerships throughout the United States.

According to a recent J.D. Powers and Associates study, new cars and trucks sales are expected to reach nearly 1.5 million vehicles in March and experts are forecasting that 15.3 million automobiles will be sold in 2013.

Because growth in auto sales is outperforming earlier expectations, dealerships in Arizona are adding more vehicles on their lots to satisfy customer’s demands. However, an increase in an auto dealer’s inventory may also bring the potential of theft, vandalism and trespassing at dealerships.

Providing real-time video managed services for auto dealerships has developed into a core part of our business at Centralized Vision. With the addition of Earnhardt Cadillac in North Scottsdale and Desert Cadillac in Scottsdale as clients recently, Centralized Vision now monitors 16 auto dealerships in the Phoenix metropolitan area.

By providing remote-camera monitoring with real-time response actions, our technicians have been successful in capturing and arresting trespassers, graffiti taggers and thieves on the property of various clients, including car dealerships. Centralized Vision posts signs throughout our client’s properties to act as deterrents and if available, has the ability to utilize one or two-way audio speakers, to speak throughout the property with, to warn would-be criminals that they are being watched. Our service has proven to be a more affordable and efficient option when compared to other similar security options, with savings up to 85 percent less than the typical physical security officer.

As long as the economy continues to grow, people will continue to purchase big-ticket items like new vehicles. Centralized Vision’s service is designed to eliminate petty theft and vandalism and to ensure vehicles remain on the lot so auto dealers can meet consumer’s demands.

Tom Vigilante, Jr. is President & Founder of Centralized Vision, which has offices in Phoenix, Las Vegas and Denver. For more information on real-time video managed services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Scottsdale Police Arrest Metal Thieves After Video Surveillance Capture at Vacant Auto Dealership

By Tom Vigilante, Jr.

A large portion of our client base at Centralized Vision that we provide video surveillance monitoring for are auto dealerships throughout the Phoenix metropolitan area. Overall, we provide remote-camera monitoring with real-time response options at 14 car dealerships in Arizona.

The dealerships have a variety of reasons (theft, trespassing, vandalism) of why they would need a company like ours to routinely monitor closed-circuit video cameras on their properties at various times throughout the day. However, a technician at our centralized tech center noticed suspicious activity after seeing two trespassers on camera recently at the vacant Infiniti of Scottsdale dealership we monitor in Scottsdale.

As you can see while watching the video, the cameras we monitor caught two suspects climbing over a locked gate on the property. After numerous cameras on the property provided detailed video images of the two suspects collecting copper pipes and other metals, our technician contacted the Scottsdale Police Department’s dispatch operator to alert local authorities of the criminal activity.

Within five minutes, one Scottsdale police officer was at the property, and another unit arrived at the auto dealership shortly after. Later in the video, the police officers can be seen arresting the suspects and also locating a bag of metal objects the criminals stashed on the property. The Scottsdale police officers were in contact with our technician to verify they were apprehending the correct people.

Although we usually see people trying to steal copper and other metals from recycling facilities we monitor, this video capture is proof that any crime can be committed on the property of various types of businesses.

Tom Vigilante, Jr. is President & Founder of Centralized Vision, which has offices in Phoenix, Las Vegas and Denver. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Well Maintained Video Cameras Can Prevent Costly Obstructions

By Tom Vigilante, Jr.

Living in Phoenix during the summer, one might think the only weather element you have to deal with are the hot temperatures. And although those of us that live in the desert still maintain it’s a dry heat, we also have to routinely deal with large-scale dust storms between May and September each year.

More commonly known as haboobs, these massive dust storms sweep through the entire city, causing low visibility for drivers on the roadways and a flurry of news coverage from local television stations. They also leave layers of dirt transfixed on homes, businesses and parked vehicles.

Haboobs also cause problems for us in the video verification services industry because layers of dirt can block a camera’s view while monitoring a company’s property and assets. Light rain mixed with dust turns into dirt spots on the camera lens, causing a nuisance while trying to accurately identify objects on video. Our company, Centralized Vision, provides pro-active protection of property and assets for businesses using remote-camera monitoring with real-time response options. Any obstruction for video cameras we are monitoring could be the difference in preventing a crime or being able to apprehend a perpetrator.

Because Centralized Vision technicians are constantly monitoring numerous video cameras 24 hours a day, we can always alert our clients if there are obstacles in preventing us from protecting their assets.

Below are a few suggestions on how to maintain video cameras in order to provide optimum viewing:

  • Installation: When installing video surveillance cameras, it is imperative to make sure they are directed properly so they cover a full range of the property. Blind spots in camera coverage could allow thieves to escape without having video footage or a photo image to forward to law enforcement authorities.
  • Landscaping: Each month, it is a good idea to make sure bushes and trees are not blocking each camera’s view. High winds and storms can cause branches to fall and constant rain may cause vegetation to grow rapidly, standing in the way of a camera’s view. Landscapers can also hinder proper viewing if they use blowers to clean pathways, causing dust or dirt to collect on the lenses of video cameras.
  • Wiring: Periodically, it is essential to make sure wiring for each camera is not exposed or in danger of being ruined by moisture, animals or insects. Not keeping an eye on this may cause a loss of power to the camera or interrupted viewing because of a short in the wire.
  • Focus: Having a blurred image or video footage makes it more difficult for law enforcement officials to track down criminals. Wind, moisture or various movements can cause a camera to be out of focus.
  • Lighting: Make sure video cameras are not pointing into direct sunlight at certain points of the day to cause a disturbance in coverage. It is also essential to make sure external lighting sources are working so that maximum video surveillance can be maintained at night or in dark settings.

Having a modern video surveillance system along with 24/7 monitoring from Centralized Vision is a great investment to protect a company’s assets and to minimize financial loss. But just like every other investment, periodic maintenance is key to achieving the maximum results.

Tom Vigilante, Jr. is President & Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Executives

Tom Vigilante
President & Founder
Tom Vigilante, Jr. is the President and Founder of Centralized Vision and is an expert in innovative security solutions after spending more than 15 years in the security industry. Headquartered in Phoenix, Centralized Vision is a leading company that offers real-time video surveillance services and personal GPS monitoring and tracking to provide safety and security for companies and families throughout the world.

Vigilante and his wife, Tami, founded Centralized Vision in 2007 after hearing the frustrations of business owners who had difficulty in preventing property damage and theft with un-monitored security cameras. With innovations in technology and increased bandwith on the Internet that enabled live video streaming, Vigilante was able to develop an innovative security platform that provided pro-active protection of property and assets for companies by using remote-camera monitoring with real-time response options. With a call center equipped with safety-certified operators and video technicians 24 hours a day, Centralized Vision now provides real-time video monitoring for companies such as auto dealerships, retail centers, recycling facilities, office buildings and warehouse distribution centers. Centralized Vision also specializes in GPS monitoring and tracking to ensure that people can be located easily and efficiently, including monitoring convicted felons or individuals with special-needs suffering from Alzheimer’s, dementia or autism.Vigilante received his start in the security industry while in high school as a part-time security officer working for Vigilante Security Services (VSS), a small security services company his parents founded in 1988 that has currently grown to more than 500 employees and recognized as Arizona’s No. 1 security company by Ranking Arizona Magazinefor the past 10 years (2001-11).

After attending college and developing a strong business acumen as a leading salesperson for an office solutions company, Vigilante returned to work at VSS as Sales Representative in 1999 and created $2.5 million in sales in the first year. As VSS continued to grow with more efficiency with redeveloped marketing campaigns and customer-service programs, Vigilante was promoted to Vice President, Senior Vice President and Executive Vice President. He currently is active with many associations, such as ASIS International, BOMA International, NAIOP and AACM.Prior to earning a degree in Sociology and minoring in Communication from Arizona State University in 1996, Vigilante played baseball at Glendale Community College, University of Arizona and Point Loma Nazarene University in San Diego.

He and his wife, Tami, currently reside in Scottsdale, Ariz. with their children Dayne and Tatum.


Tami Vigilante
Executive Vice President
& Co-Founder
Tami Vigilante is the Executive Vice President and Co-Founder of Centralized Vision and developed core customer service philosophies that has enabled the company to grow rapidly while maintaining strong client retention. Headquartered in Phoenix, Centralized Vision is a leading company that offers real-time video surveillance services and personal GPS monitoring and tracking to provide safety and security for companies and families throughout the world.

Vigilante and her husband, Tom Jr., founded Centralized Vision in 2007 after hearing the frustrations of business owners who had difficulty in preventing property damage and theft with un-monitored security cameras. She maintains great working relationships with all of the company’s clients while also organizing weekly property reports to accurately showcase their 24/7 monitoring coverage. If there is an incident, Centralized Vision’s clients receive a report immediately along with photo or video images of the occurrence. 

Vigilante also has a hand in assembling the company’s team of technicians that are safety- and CPR-certified and accustomed to accurately communicate with any type of individual, whether it’s a public safety officer or the parent of a child with autism.Vigilante developed her customer service and office management skills while working for IKON Office Solutions for seven years from 1992-97. She began her career as an Office Manager and was quickly promoted to Assistant for the company’s Vice President of Sales & Marketing, which allowed her to develop customer service strategies while networking with new business clients. Vigilante became a Junior Sales Representative and supported a team of five Senior Sales Representatives before owning her own territory as a Sales Representative. She met her husband while working at IKON and left her position to start a family while Tom rejoined his parent’s security company, Vigilante Security Services (VSS), as a Vice President.

Being the mother of two children, Dayne and Tatum, Vigilante could not be happier that Centralized Vision is providing deterrents and services to make the world safer for her family and others to live in.


Eye in the Sky Can Deter Metal, Air Conditioner Thefts

By Tom Vigilante, Jr.

While hot temperatures in the Phoenix area kept most of us indoors during the summer months, some local business owners were unable to keep cool after a number of crimes involving the stripping of air conditioners occurred throughout the Valley.

Recently in Peoria, a band of suspects went on top of a strip mall on Bell Road and removed the parts from 11 air conditioning units. The removal of copper pipes and wiring, backflow vales or anything else with scrap value cost the business owners thousands of dollars in repairs and lost business.

For all of the trouble they caused to others, the criminals received a couple hundred dollars for the metal on the black market.

In 2011 alone, the Phoenix Police Department reported more than 3,000 air conditioning units were dismantled, destroyed or stolen all for their metal – and especially their copper parts. Metal theft has become an epidemic since the economic downturn started in 2008. Law enforcement agencies blame the trend on a combination of the unemployed seeking items to sell for cash and drug addicts looking to finance their next score. Insurance claims arising from metal thefts rose nationwide by 81 percent during the last three years compared with the number of claims filed from 2007-08, according to the National Insurance Crime Bureau.

Local law enforcement agencies are doing their best to track down metal theft suspects and bring them to justice. Some agencies have metal theft task forces and have formed alliances with neighboring cities to stake out and deter criminals from disabling air conditioning units.

At Centralized Vision, we are a deterrent to the recent trend of air conditioning and metal thefts by offering real-time video verification services with monitoring by our team of technicians 24 hours a day. Centralized Vision technicians visually monitor our clients’ property in real time and can dispatch security or law enforcement officers to prevent a crime from occurring. Some of our clients even have one-way audio speakers near video cameras on their property so our technicians can speak to the perpetrators and let them know they are under surveillance. If a criminal does leave the property, we can immediately send video and photo images of the suspect to local law enforcement agencies for an immediate response.

Some of our clients include auto dealerships, retail centers, recycling facilities, office buildings and warehouse distribution centers, and they all have seen a decrease in suspicious activity on their properties.

I always hear from our clients about how happy they are in pro-actively investing into our services at Centralized Vision. It’s definitely a more affordable investment than losing thousands of dollars and an interruption of business if your company is a target of metal theft.

Tom Vigilante, Jr. is the President & Founder of Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

 

 

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