The Benefits of Live Monitoring in Hospitals and Care Centers

centralized-vision-live-monitoring-patients-doctorLive monitoring of patients is quickly becoming an integral part of the health care industry. Though patient care is the primary concern of the staff at hospitals, nursing homes, and other care centers, there are many tasks that require staff members to take their attention elsewhere in the course of a day. Live monitoring systems are being implemented in novel ways to increase the quality of patient visits and assist the staff members dedicated to their care.

 

Protecting Patient Lives

The priority of hospitals and other care centers is, of course, the lives of their patients. Doctors, nurses, and other staff members must be vigilant at all times, especially when looking over multiple patients at one time. However, it’s unrealistic to expect one person to monitor several patients without dividing their attention, taking a moment to use the restroom, or performing other job tasks. That’s where the live monitoring services at Centralized Vision can help.

With trained technicians watching over the patients, it ensures that nothing is missed. Patients in need of immediate assistance may not always be able to communicate with their care-givers, but with someone watching, the message to help a particular patient can be sent immediately. For nursing homes and other care centers, dispatching EMT’s in a timely manner can be crucial. For patients already in the hospital, it’s simply a matter of alerting the staff members on duty. This article shows how one hospital was able to drastically reduce the amount of safety issues—including patients falling—with a live monitoring system.

 

General Security and Theft Deterrence

As with other places of business or residences, live monitoring is a great way to ensure the people and objects inside are secure. For a medical or care center, this can be doubly important, as the individuals inside are often sick or otherwise vulnerable. Proper placement of cameras on entrances and exits can ensure that anyone who isn’t a staff member, patient, or approved visitor cannot enter the facility and take advantage of someone who is unable to protect themselves.

In addition to the all-important patient lives that can be guarded with live-monitoring, there are valuable assets inside most care centers that need protection from criminals centralized-vision-live-monitoring-patients-medicineoutside. Expensive equipment is often housed in these facilities, as well as surgical tools and precious oxygen tanks. These resources are not only crucial to the lives of the patients inside, but they could be dangerous if taken into the wrong hands. Expensive medicine is often kept in these facilities as well; it’s equally important to ensure that patients receive their prescriptions and those pharmaceuticals are not stolen for other purposes. Live monitoring in a security capacity can help to safeguard these resources and make sure they are used for their intended purpose.

 

Building Management

Protecting equipment is not only an issue of theft—powerful machines such as those used in hospitals have to be working correctly at all times. Live monitoring of equipment is a great way to avoid costly repairs or emergency situations. Just a few hours without power could make a huge difference for patients relying on machines, and a well-trained eye ensures that all vital systems are functioning correctly and can be ficentralized-vision-live-monitoring-patients-exitxed quickly.

Turning cameras outward can be crucial for care centers as well. As we’ve written about before, natural disasters can wreak havoc on any building if those inside are not alerted in a timely manner. This damage could be compounded in a hospital or care center, with a high volume of already at-risk individuals inside. These could include pregnant women, the elderly, or those with highly contagious diseases. Not to mention, it often takes more time to evacuate a building such as a hospital, due to the state of incapacitation that many of the patients are in. Every second counts in an emergency, and a trained eye can ensure storms, fires, and other emergencies don’t take the care center unaware.

 

Avoiding Malpractice

It’s useful for all employers to keep an eye on their employees—just check out our article on that topic—but when the job being performed involves the care of human lives, it can be crucial to have an eye on staff performance. This can mean deterring internal theft of the valuable assets we already discussed, watching for signs of intentional abuse from care-givers, or simply catching the unintended mistakes that could cost a patient their life.

That’s not to say that doctors, nurses, and other patient care-givers are not already highly trained. It’s more about ensuring that proper protocols are followed for the safety of everyone. A pilot program at one hospital recently found that live monitoring the operating room during procedures helped decrease common errors and improve hygiene during the operations. It’s this sort of result that shows a second pair of eyes always helps when handling the lives of patients.

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Centralized Vision Set to Monitor Video Surveillance Cameras at Arizona Medical Marijuana Dispensary

By Tom Vigilante, Jr.

It has been some time since voters approved Proposition 203 in the November 2010 general election to allow the sale and use of medical marijuana in Arizona. After the Arizona Department of Health Services released its rules for distribution and use of medical marijuana in March 2011, a few dispensaries have opened to serve those who have a state-issued medical marijuana registry identification card.

Over the past six months, we have targeted medical marijuana facilities to provide real-time video managed services for because the State of Arizona requires each dispensary to comply with specific security requirements, including mandatory use of video surveillance cameras. Starting May 6, I am pleased to announce that Centralized Vision will begin providing video monitoring services at Giving Tree Wellness Center’s medical marijuana dispensaries in North Phoenix, and later this summer when their other location in Mesa opens.

Centralized Vision will monitor numerous video surveillance cameras on the interior and exterior of Giving Tree Wellness Center’s two locations, as well as provide one-way audio response to ensure the facility is not vandalized, burglarized or targeted by criminals. We are also providing Giving Tree our Scout Ahead service, which allows their employees to talk with our techs at our Phoenix headquarters while being watched on video surveillance to ensure their route from the facility to their car is free from harm. If necessary, Centralized Vision has long-standing relationships with a contracted security patrol company and local police departments to dispatch police officers.

In addition to the many auto dealerships, retail centers, recycling facilities, office buildings and warehouse distribution centers we monitor, I believe medical marijuana dispensaries will be a new industry we will be able to lend our expertise to in the near future. We can help each dispensary develop their state-mandated security plan, which requires every facility to have security equipment to deter unauthorized entrance to limited access areas, exterior lighting and video surveillance cameras. A dispensary must also have policies and procedures in place for the use of the security equipment to prevent unauthorized access to medical marijuana at the facility.

Most importantly, we have proven to be a cost-effective solution for Giving Tree and other medical marijuana dispensaries in Arizona because our monthly rates are approximately 80 percent less than a security officer to patrol the premises. With medical marijuana being legal in 17 states now, Centralized Vision can provide the same affordable rates, customer service and real-time security options to deter criminal activity at any dispensary in the country.

Phoenix Police Arrest Metal Thief at Arizona Recycling Facility

A Centralized Vision technician noticed that a male suspect was trespassing on the property of Arizona Recycling Corp. after seeing him on video surveillance going through copper and other metal materials in cardboard bins at 8:45 p.m. on Feb. 13, 2013. The technician immediately called the Phoenix Police Department’s dispatch center and three units were sent to inspect the property near downtown Phoenix.

In the video, the suspect was spotted on Arizona Recycling Corp.’s property by the spotlights from a Phoenix Police Department helicopter. Phoenix Police confirmed seeing the suspect on property at 8:57 p.m. Five police officers, along with a K-9 unit, entered the property at 9:17 p.m. to search for the suspect. At 9:25 p.m., two officers can be seen on video escorting the suspect on the property in handcuffs.

The Centralized Vision technician confirmed with Phoenix Police Department’s dispatch at 10:29 p.m. the suspect was arrested and going through processing at a local jail.

Scottsdale Police Arrest Metal Thieves After Video Surveillance Capture at Vacant Auto Dealership

By Tom Vigilante, Jr.

A large portion of our client base at Centralized Vision that we provide video surveillance monitoring for are auto dealerships throughout the Phoenix metropolitan area. Overall, we provide remote-camera monitoring with real-time response options at 14 car dealerships in Arizona.

The dealerships have a variety of reasons (theft, trespassing, vandalism) of why they would need a company like ours to routinely monitor closed-circuit video cameras on their properties at various times throughout the day. However, a technician at our centralized tech center noticed suspicious activity after seeing two trespassers on camera recently at the vacant Infiniti of Scottsdale dealership we monitor in Scottsdale.

As you can see while watching the video, the cameras we monitor caught two suspects climbing over a locked gate on the property. After numerous cameras on the property provided detailed video images of the two suspects collecting copper pipes and other metals, our technician contacted the Scottsdale Police Department’s dispatch operator to alert local authorities of the criminal activity.

Within five minutes, one Scottsdale police officer was at the property, and another unit arrived at the auto dealership shortly after. Later in the video, the police officers can be seen arresting the suspects and also locating a bag of metal objects the criminals stashed on the property. The Scottsdale police officers were in contact with our technician to verify they were apprehending the correct people.

Although we usually see people trying to steal copper and other metals from recycling facilities we monitor, this video capture is proof that any crime can be committed on the property of various types of businesses.

Tom Vigilante, Jr. is President & Founder of Centralized Vision, which has offices in Phoenix, Las Vegas and Denver. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Centralized Vision Tabs Casey Casdorph as Company’s 2012 “Tech of the Year”

By Tami Vigilante

My husband, Tom, and I have seen incredible growth for our company in the video security monitoring industry since starting Centralized Vision five years ago. In 2012, we grew our revenues more than 30 percent and expect similar growth in 2013 as well.

The main ingredient that has allowed our company to grow exceptionally fast is the family atmosphere we created at Centralized Vision. We have a group of dedicated employees that are passionate about their jobs and understand the importance of protecting the assets that Centralized Vision is contracted to monitor for our clients.

However, Casey Casdorph stood out among all of the employees at our company this past year and was named Centralized Vision’s 2012 Tech of the Year.

Casey Casdorph
As a tech working from our centralized tech center at company headquarters in Phoenix, Casey monitors closed-circuit security feeds from surveillance cameras located on the properties we manage for our clients.When seeing suspicious activity through the camera surveillance monitors on his computer screen, Casey logs the activity in our computer system and can use a variety of methods to deter the suspect from committing a crime, including dispatching local law-enforcement authorities to the property.

In 2012 alone, Casey captured seven suspects on camera either trespassing or stealing from properties we monitor. One incident included a naked male trespasser near a trash dumpster behind a West Phoenix shopping center that attracted the attention of the Phoenix Police Department and its police helicopter hovering above the property. Video surveillance Casey captured from the incident was broadcast on local Phoenix television stations 3TV (KTVK-Ch. 3) and Fox 10 (KSAZ-TV, Ch. 10) during their nightly newscasts in October 2012. Casey also captured suspects steeling copper and other metals on video from a recycling facility Centralized Vision monitors in 2012.

Casey started working for Centralized Vision in July 2011 and focused on Information Technology while earning an AA degree from Phoenix College. He plans to pursue his Bachelor’s degree in the near future.

Congratulations Casey on being named Tech of the Year and providing deterrents and services to make the community safer for our family and others to live in.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

Centralized Vision to Provide Video Camera Monitoring at Liberty Automotive Group’s 5 Arizona Auto Dealerships

FOR IMMEDIATE RELEASE
December 13, 2012

CENTRALIZED VISION TO PROVIDE VIDEO CAMERA MONITORING

AT LIBERTY AUTOMOTIVE GROUP’S 5 ARIZONA AUTO DEALERSHIPS

Phoenix Video Surveillance Company Adds to List of Auto Dealership It Monitors

(PHOENIX) — Centralized Vision announced today they have signed a contract with Liberty Automotive Group to provide pro-active protection of property and assets by using remote-camera monitoring with real-time response options at the automotive group’s five dealerships throughout Arizona.

Centralized Vision is now actively engaged in video camera monitoring at Liberty Buick, Liberty GMC, Peoria Kia and Goodwrench Autobody in Peoria, Ariz. and Liberty Kia in Prescott Valley, Ariz. Overall, Centralized Vision currently provides camera monitoring at 14 Phoenix-area car dealerships, including properties associated with Earnhardt Auto Centers and Van Tuyl Group and independently-owned Arrowhead Honda in Peoria and San Tan Volkswagen in Gilbert, Ariz.

“Centralized Vision treated us like we were old friends, never tried to sell us more than we needed and made us feel like their No. 1 goal was simply to provide the best protection available,” said Autumn Henderson, General Manager of Liberty Buick-GMC. “We are now paying less, have more protection and are satisfied customers.”

Centralized Vision takes pride in its customer service and being able to tailor pricing to fit within a client’s budget.

“We were able to tailor our monthly pricing to fit within Liberty Automotive Group’s budget while also providing them an opportunity to constantly monitor their dealerships in Arizona,” said Centralized Vision Founder and President Tom Vigilante, Jr. “After sitting down with their leadership team and understanding their needs, we enhanced their video surveillance at each dealership by offering them cutting-edge camera technology that works well with capturing motion and in low-light environments.”

With local news organizations reporting last month an overall surge in violent crime in Maricopa County in 2011, Centralized Vision has seen a spike in growth because of the opportunities it provides to monitor closed-circuit cameras in real time, act as a crime deterrent because of posted signs surrounding its clients’ properties and the ability with one-way audio speakers to warn would-be criminals they are being watched. Video technicians monitoring properties from a centralized Phoenix-based location 24 hours a day have been successful in capturing and arresting trespassers, graffiti taggers and thieves as well as reporting other crimes or threats. Centralized Vision currently monitors nearly 90 clients within the Phoenix metro area and also has operations in Denver and Las Vegas.

Centralized Vision, backed by decades of experience in security services, provides real-time visual monitoring of various businesses, such as auto dealerships, retail centers, recycling facilities, office buildings and warehouse distribution centers. By using the latest in security technology that interfaces with all brands of video equipment and proprietary reporting software, Centralized Vision provides affordable pricing options that fit into any company’s budget.

— CENTRALIZEDVISION.COM —

Phoenix TV Stations Highlight Centralized Vision’s Camera Monitoring Capture

Centralized Vision received quite a bit of interest from the Phoenix media after a recent video surveillance capture for a shopping center client in West Phoenix revealed a naked male trespasser on camera. 3TV and Fox 10 each aired their own segments about Centralized Vision during segments that led off the 9 p.m. newscasts on October 12, 2012.

President Tom Vigilante, Jr. talked to 3TV reporter Jared Dillingham inside Centralized Vision’s tech center to show viewers how they monitor numerous surveillance cameras for more than 100 clients throughout the country.

“I have to believe this person is never going to come back to the property again,” Vigilante said, again reaffirming how their camera monitoring in Phoenix can serve as a crime deterrent.

FOX 10 News – Phoenix, AZ | KSAZ-TV

Video Can Help Tempe Police Nab Beating Suspect


By Tami Vigilante

A male suspect who thought he got away with a crime after beating a defenseless 20-year-old male Arizona State University student in the elevator of a popular residential building in downtown Tempe now must try to evade local law enforcement agencies.

Because West 6th Tempe has video surveillance cameras monitor various areas of their high-rise residential building located just west of Mill Ave. near ASU, Tempe Police now have video footage that clearly identifies a 6-foot white male with short brown hair in his early 20s relentlessly attacking the male victim in an elevator on the property around 2 a.m. on Oct. 6. The victim was knocked unconscious and had an earring ripped out of his ear by the suspect. Tempe Police are seeking the suspect on aggravated assault charges because there is such severe damage to the victim’s face after sustaining numerous facial fractures. Tempe Police have released video footage of the crime to local media agencies to assist them in asking people to help them identify the suspect through their Silent Witness program.

If there had not been any video footage, the Tempe Police Department would have had a hard time trying to solve this crime because it happened early in the morning when nobody else seemed to be around the building to offer information as a witness. That is why Centralized Vision has been so beneficial to our customers by providing real-time video verification services to our clients. We have various properties who use our services to monitor their cameras within the elevators in their parking structures. Not only can we act as a deterrent by catching thieves in the middle of a crime, but we can also capture footage of a serious crime and work with law enforcement authorities to track down the suspects.

Hopefully, you will agree with me that we can make our community safer as more businesses and property management companies use video monitoring to prevent crimes like this from happening in the future.

Tami Vigilante is Executive Vice President & Co-Founder at Centralized Vision. For more information on real-time video verification services or GPS monitoring, go to centralizedvision.com or call 855-888-8094.

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