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Training and Certification

Our team of Training & Certified CV Tech (The Monitoring Associates) are the highest trained and certified in the Remote Security Industry. CV Techs must pass multiple levels of screening and are trained with real-world interactive tools and simulations designed by law enforcement and security professionals. CV Techs complete a rigorous multi-week certification program before they ever monitor a live site. All Monitoring Associates are cross-trained in multiple CV Services, so they are able to provide immediate coverage to any site in the event of emergencies or call-outs. They also undergo ongoing certification programs that ensure our entire staff is constantly learning and growing.

All CV Operators are continually trained, re-certified, and evaluated in a wide variety of real-world scenarios, threats, and protocols. Our team is built around the philosophy that training builds confidence, and confidence is the key to ensuring a quick and accurate response in any situation.

Regular Training & Monitoring

Each CVTech in the network is monitored for situational and response performance in real-time and receives:

  • Emergency response reviews
  • On-going training using real surveillance technology
  • Weekly one-on-one coaching
  • Monthly performance reviews
  • Real-world training scenarios using actual past events
  • Cross-training on multiple services and clients

Constantly Challenged

These are not gentle environments for learning. Nothing is more critical than accurate and fast response during live events. Each CVTech is trained to work under pressure and under uncertainty. Whether it’s spotting a tailgater at 3am or dispatching fire for an alarm, our team is ready, because they train for it constantly.

Learn and evolve from training and real threats allows our team to act quickly and with authority. They are ready for what’s next.

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